Stephanie Stratton Email and Phone Number
Stephanie Stratton work email
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As an IT Manager at Gateway (Child & Family Services) for over four years, I lead and support the technology needs of a nonprofit organization that provides counseling, education, and advocacy for children and families. I manage the IT infrastructure, hardware, software, and network security, as well as various vendors and IT projects. I am passionate about using technology to make a positive impact on the lives of others and finding new ways that technology can support users. We live in a world where technology and our workforce needs are constantly changing and evolving and I believe the best way to handle those changes are as Disney once said, to "keep moving forward," keep curious about how and what we can continue to improve and what new technologies are out there now.In addition to my past jobs in the technical and customer service industry, I have almost 10 years under my belt of managing local swing dance scenes, including scene building, event management, social media management, and redesigning websites and marketing materials, showcasing my creativity, project management skills, and technical expertise.
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It ManagerGateway (Child & Family Services) Jan 2020 - PresentBirmingham, Al, Us -
Desktop Support/Software AnalystGateway (Child & Family Services) Sep 2019 - Jan 2020Birmingham, Al, Us• Worked in conjunction with system administrator on application deployment planning, system capacity planning, backup and redundancy planning • Implemented, configured, and supported end user software applications, with a primary focus on myAvatar (EHR) and Office365 • Managed network and desktop applications at the production level, as well as tier 1 and tier 2 support -
Lead Desktop Support TechnicianGateway (Child & Family Services) Jul 2018 - Sep 2019Birmingham, Al, Us• Provided technical support to Gateway staff and clinicians, both onsite and remotely • Performed routine hardware and software maintenance on PC devices • Provided support to end users with the use of the EHR system, including navigation and technical issues• Assisted in the migration from paper to digital documentation in EHR system• Developed and implemented a comprehensive EHR training program with project team members -
Steel City Swing Website And Logo UpdateFreelance Graphic And Web Design Aug 2020 - May 2021Philadelphia, Pa, Us -
Graphic And Web DesignerFreelance Graphic And Web Design May 2016 - May 2021Philadelphia, Pa, Us -
Short And Sweet Ink Website And Graphic Design ProjectFreelance Graphic And Web Design Nov 2018 - Jan 2019Philadelphia, Pa, UsShort and Sweet Ink is a small business based out of Auburn Alabama that specializes in pyrography, glass etching and calligraphy. For this project, I worked closely with the owner to determine what hosting site would be best suited for them and helped them set up their eCommerce website. Additionally, I came up with a new logo concept for them based on their current business cards and booth banner. -
Lollies And Lemonade Website And Graphic Design ProjectFreelance Graphic And Web Design May 2016 - Feb 2018Philadelphia, Pa, UsPart of my job as an event organizer for Lollies and Lemonade, included creating and maintaining a website for the event. Registrants can use this website to discover more information about our event, sign up to attend the event, sign up for local housing, and get in contact with us. I enjoyed creating this website because I was able to delve more into HTML code to create the look we wanted and I was able to gain more experience with Adobe Photoshop and Illustrator. The main obstacles that I faced for this project were working around the limitations set by Wordpress.com and figuring out how to incorporate a custom registration form that was maintained by a third-party company called Dance Event Creator. -
Auburn Lindy Wednesday Graphic Design ProjectFreelance Graphic And Web Design Jun 2017 - Aug 2017Philadelphia, Pa, UsAuburn Lindy Wednesday is a group that is dedicated to preserving and promoting the art form of social swing dancing through fellowship, lessons, and dances. Intended for dancers comfortable in their fundamentals, Lindy Wednesday hosts weekly classes and dances for students interested in further developing their dance skills.The goal of this project was to develop a brand identity for the group. Working closely with the head of Lindy Wednesday, I designed a logo and social media content for the group's Facebook page and group that included a profile picture, banner images, and custom event images. This was an interesting project for me because it was my first time converting a sketch on paper to a vector image. -
Au Swing Dance Association Website ProjectFreelance Graphic And Web Design Mar 2017 - Aug 2017Philadelphia, Pa, UsThe AU Swing Dance Association (AUSDA) is a charted student non-profit organization at Auburn University. Their mission is to teach and promote swing dance in the Auburn/Opelika area to both Auburn University students and the community. The goal of this project was to provide a fresh new user friendly design for the AUSDA website while updating outdated information and maintaining their brand identity. -
It TechnicianAuburn University School Of Architecture, Planning, And Landscape Architecture May 2018 - Jul 2018Auburn, Al, Us• Provided technical support to over 200 faculty, staff, and students • Performed routine maintenance on devices, such as MakerBot Desktop 3D printers, SMART Boards, HP LaserJet printers, Ricoh printers, and HP DesignJet T2300/T1300 Plotters • Trained student worker employees to develop new technical skills and to perform daily functions • Oversaw the ordering and receipt of products, including entering inventory data into computer system, shelving stock received and gathering invoices • Delivered technical training sessions for classes when requested, covering various topics such as how to access VMware and connecting to PaperCut • Collaborated with supervisor for the creation of websites and tutorials, both for in-office use and for faculty and staff • Provided assistance to supervisor during trips to Urban and Rural Studio, including troubleshooting technical and networking issues and installing new equipment -
Lead It Student RepresentativeAuburn University School Of Architecture, Planning, And Landscape Architecture Jul 2015 - May 2018Auburn, Al, Us• Provided technical support to over 200 faculty, staff, and students • Performed routine maintenance on devices, such as MakerBot Desktop 3D printers, SMART Boards, HP LaserJet printers, Ricoh printers, and HP DesignJet T2300/T1300 Plotters • Trained student worker employees to develop new technical skills and to perform daily functions • Oversaw the ordering and receipt of products, including entering inventory data into computer system, shelving stock received and gathering invoices • Delivered technical training sessions for classes when requested, covering various topics such as how to access VMware and connecting to PaperCut • Collaborated with supervisor for the creation of websites and tutorials, both for in-office use and for faculty and staff • Provided assistance to supervisor during trips to Urban and Rural Studio, including troubleshooting technical and networking issues and installing new equipment -
It Student RepresentativeAuburn University School Of Architecture, Planning, And Landscape Architecture Aug 2014 - Jul 2015Auburn, Al, Us• Provided technical support to over 200 faculty, staff, and students • Performed routine maintenance on devices, such as MakerBot Desktop 3D printers, SMART Boards, HP LaserJet printers, Ricoh printers, and HP DesignJet T2300/T1300 Plotters • Provided assistance to supervisor during trips to Urban and Rural Studio, including troubleshooting technical and networking issues and installing new equipment • Collaborated with supervisor to revamp the APLA IT Website to improve both usability and design -
Shift Team LeaderChick-Fil-A-Franchise Aug 2014 - Apr 2015Atlanta, Ga, Us• Provided customer service to our guests through both the drive thru and front counter • Collaborated with other team leaders to oversee the closing of night shift • Led and worked with a team in a fast paced work environment that was focused on exceeding customer expectations • Trained front counter employees to develop new customer service and technical skills and improve efficiency of daily operations• Addressed customer concerns and complaints in a diplomatic manner, working to resolve quickly and to the customer's satisfaction -
Team MemberChick-Fil-A-Franchise Nov 2012 - Aug 2014Atlanta, Ga, Us• Worked with a team in a fast paced work environment that was focused on exceeding customer expectations • Delivered exceptional customer service to over 100 guests through both the drive thru and front counter during peak times• Memorized 30+ menu items and their customization options and helped guide guests to their ideal dining experience• Managed the POS system and entered 50+ orders per hour with zero errors• Provided assistance to Team Leads and Supervisors when need • Managed our satellite locations during games and special events in the Auburn Arena and Plainsman Park -
GraderKumon North America, Inc. Jun 2014 - Dec 2014Rutherford, New Jersey, Us• Graded worksheets • Assisted children with their work when needed • Stocked inventory as needed -
Jordan Hare Stadium AmbassadorTigers Unlimited | Auburn University Athletics Department Aug 2012 - Apr 2013• Worked closely with sports administrators to provide exceptional customer service and hospitality while creating memorable experiences for our donors and guests during their visit• Managed game day operations in scholarship satellite stations throughout the Jordan-Hare stadium
Stephanie Stratton Skills
Stephanie Stratton Education Details
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Auburn University Harbert College Of BusinessManagement Information Systems
Frequently Asked Questions about Stephanie Stratton
What company does Stephanie Stratton work for?
Stephanie Stratton works for Gateway (Child & Family Services)
What is Stephanie Stratton's role at the current company?
Stephanie Stratton's current role is IT Manager at Gateway (Child & Family Services).
What is Stephanie Stratton's email address?
Stephanie Stratton's email address is ss****@****way.org
What schools did Stephanie Stratton attend?
Stephanie Stratton attended Auburn University Harbert College Of Business.
What skills is Stephanie Stratton known for?
Stephanie Stratton has skills like Microsoft Office, Leadership, Event Planning, Windows, Public Speaking, Technical Support, Customer Service, Project Management, Programming, Data Analysis, Research, Higher Education.
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