Provide approach, guidance, and mentorship to support the various elections programs throughout the project lifecycle. • Aid in creating long and short-term plans, including setting targets for milestones and adhering to deadlines.• Assist in delegating tasks on the project to employees best positioned to complete them.• Make effective decisions when presented with multiple options for how to progress with the project.• Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.• Communicate with executives or the board to keep the project aligned with its goals.• Overseeing quality control on the project throughout development to maintain the standards expected. • Adjusting schedules and targets on the project as needs or financing for the project change.• Serve as a consultative business partner to strategic clients/partners to ensure successful delivery across programs and handle escalated issues.• Maintain knowledge of current events/technical approaches and engage strategic partners proactively with direct or indirect industry changes which impact their business.• Facilitate the onboarding of new customers/programs, ensuring the process has been defined and is being followed.

•Maintain cross-functional relationships with client, subject matter experts, development teams, UAT team, release management and operations teams. Facilitate joint application design between business and development teams.•Manage day to day project and development activities within Election Management Legacy and Maintenance, Candidacy, Pollbook, Voter Registration and Voter Services modules of the MD Voters Program.•Actively create, review, and manage a program and product initiative roadmap that aligns with business goals.•Observe and assess software development teams, and business process while implementing agile concepts and modalities to enable predictable, quality delivery while maintaining a focus on continuous improvement of the team.•Foster innovation by leading Agile teams in development of secure and modernized product.•Manage program delivery including schedule, scope, and risks. •Provide input on resourcing to address critical bottlenecks and help lead the team and business to continuous process improvements.•Ensure dependencies outside of the program are understood and managed•Coach teams and business on agile scrum methodologies. Facilitate program planning, planning readiness, scrum ceremonies.•Liaison to Department of IT•Perform monthly team member performance evaluations.

•Develop comprehensive run of show documents and production schedules, outlining key milestones to ensure timely project execution.•Craft pitch decks and creative strategies to communicate project concepts and secure client approval.•Manage project budgets by tracking expenses, implementing cost-saving measures, and ensuring optimal resource allocation.•Act as the primary liaison for clients, providing regular updates and addressing concerns to maintain strong relationships.•Collaborate with cross-functional teams, including marketing, design, and technical departments, to align project goals and deliverables.•Identify potential production risks and develop contingency plans to mitigate disruptions during the production process.•Supervise the post-production phase to ensure all deliverables meet quality standards and client expectations.•Negotiate contracts and manage relationships with external vendors, including freelance talent and production services

• Lead business owners in meeting with external and internal sponsors to define projects and their scopes, requirements, and tasks.• Manage $2,000,000+ development and operational implementations in existing and new markets with teams of 30 to 75 resources. • Manage all assigned projects to completion; ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership while continuously assessing and mitigating risks.• Lead internal and external teams to ensure that tasks are completed on time and within budget.• Lead company-wide Agile transformation and transition to SAFe.• Facilitate Scrum ceremonies for three teams of 12 developers, operational technicians, and hardware engineers.• Work with development and operational teams to remove impediments and enable deliverables of sprint and overall program increment goals.• Corporate event planning as needed.• Co-Founder, Ladies in Technology (LIT_), a company employee resource group advocating for diversity inclusion and advancing education among women in technology.

• Provide executive-level project support and act as a resource to the Chief Technology Officer.• Implement and manage department related projects to include feasibility studies, executive summaries, resource planning, testing and roll-out. • Facilitate all customer demands, evaluate requests, manage prioritization and work with the appropriate technical team to resolve issues.• Assist CTO and act a liaison when necessary in any and all his roles in the organization. • Manage staff of 75 full-time employees and consultants to include time and attendance and yearly reviews.• Create, manage and maintain departmental organizational chart, updating Controller on open position reporting and FTE as necessary.• Implement, manage, maintain and present $1,500,000 yearly staffing and departmental budgets.• Manage recruiting for department; develop relationships with technical recruiters, recruit for open positions, revise and develop job descriptions, schedule pre-screens and interviews, implement and execute contracts and master service agreements.• Plan and execute community relations and $100,000+ fundraising projects on behalf of the CTO.• Implement, manage and facilitate special events and seminars for the CTO and Technology department.• Design and implement department newsletter, develop and edit content and deploy quarterly.• Prepare communication to staff, clients and vendors on behalf of the CTO.

• Acted as a resource to the VP of HR with programs, initiatives and projects. • Led company-wide compensation study with impact to127 positions, including job description and FLSA revisions and salary adjustments.• Developed Corporate Wellness program and oversaw quarterly management of all pillars of corporate wellness initiative.• Actively managed and promoted employee programs by sponsoring participation, organizing employee education and events, and reporting on the success of programs by providing data and metrics to senior leaders. • Developed and facilitated new hire education, orientation and onboarding. • Facilitated H1-B Visa, TN Visa, F1 Visa and Green Card application, renewal and transfer process. • Developed on-going company-wide policies and procedures for employee programs and compliance. • Corporate recruiting as needed.• Corporate event planning as needed.

• Provided personal and executive administrative support to the Executive Vice President. • Managed Fund Committee projects with top-level cultural, philanthropic, and civic leaders with budgets between $30,000 - $300,000.• Planned and executed personal and Fund events.• Drafted, edited and published quarterly newsletter.• Maintained and edited internal and external websites. • Coordinated the implementation of grant awards and ensured post-award compliance.

• Worked closely with Marketing and/or Development teams on special projects including event planning and execution, fundraising, intranet/internet content and maintenance, case study development, broadcast emails, marketing template design, campaign coordination and marketing research.Clients include:o Graceno Colliers Pinkardo Pinnacle Marketing Managemento The Arc of Baltimoreo Genesis Healthcareo Joseph&Harvey Meyerhoff Family Charitable Funds

• Worked closely with Executive Management team to manage and execute marketing communication strategy and new product development. • Led day-to-day management and public relations of venue, entertainment, and sponsorship accounts. • Developed marketing collateral and press releases as needed for corporate headquarters and venue partners. • Developed, monitored and maintained budgets for all marketing projects. • Acted as liaison between licensor(s), national sponsors and clients. • Developed and produced corporate sales and project videos. • Produced and executed company and client events.

Assisted Vice President with daily operations of project management. Maintained client, employee and contractor relationships. Developed and maintained project management database. Developed client presentations. Designed, developed and maintained corporate identity standards. Designed and developed marketing collateral, including website. Updated and maintained corporate website. Designed and published corporate newsletter. Developed, planed and coordinated market trade shows, corporate retreats and quarterly meetings. Developed and maintained vendor relationships. Reviewed corporate expenses, employee and contractor rates and client invoices for accuracy. Assisted corporate officers with special projects as needed. Major Accomplishments:oEstablished corporate identity oEstablished corporate philanthropy program oDeveloped corporate newsletter