Stephanie Terrero Email & Phone Number

Kansas City, Mo, Us

Consulting on both UX and UI, offering expert guidance in user-centered design to elevate client projects on a freelance basis.

New York, New York, Us

Leading UX and UI design for an NYC-based nonprofit, enhancing user engagement and accessibility on a freelance basis.

Providing graphic, web, visual, and product (ux/ui) design services. Clients: Merge, a Stealth AI Startup, Track Your Talent, Services for the Underserved, DMH Advertising, Glowy Pixels Entertainment (founded by the co-founder of Double Loop Games), Irradiate Games, an international NDA Indie Studio, Small Loan Studio, Cave Bear Games and more.

San Diego, Ca, Us

Directing UX and UI design for 'Plantasia', a cozy idle experience. Coming soon to Steam.

Soon to be shipped: Kill Code (Sci-Fi FPS) - Steam• Voiceover actor for the voice of KB. KB (Kahu Bot) is the players main companion throughout the game. • I have been a voiceover actor for over 4 years, select credits include: Papa John’s, Cholula Hot Sauce, the Plantasia game trailer, and The Christmas Coquito to name a few.

Soon to be shipped: Kill Code (Sci-Fi FPS) - Steam• Working on a free to play sci-fi FPS with a studio with 50+ devs. To ensure our game meets player expectations, my team and I conducted interviews with more than 20 players to gather valuable insights. Based on this feedback, we developed detailed player personas, journey maps, storyboards, user flows, and wireframes for each game feature, guiding our design decisions to enhance the overall player experience.

Salisbury, Gb

July 2024 - December 2024Shipped: The Ouroboros Express - Steam• Expanded on V1 of ‘The Ouroboros Express’ to prepare it for a full V2 launch on Steam. Addressed accessibility issues, updated the UI, added new assets and effects.February 2024 - April 2024Shipped: The Ouroboros Express - Itch• Directed UX and UI design for 'The Ouroboros Express' an interactive visual novel, the studio’s second title. • Achieved 100+ downloads and 70+ wishlist additions with targeted marketing to a niche audience, resulting in a 50% conversion rate and strong market interest. • Conducted comprehensive market and user research, and collaborated with the game's director and art lead to guide key design decisions. • Played a pivotal role in a cross-functional team of 40+ members, comparable to a mid-sized AA game studio, ensuring cohesive project execution. Also provided special effects voiceover for one of the characters that didn’t make the cut due to time constraints.

Overland Park, Kansas, Us

Elevated digital engagement by 25% for pharmaceutical clients valued at over $1B at an award-winning healthcare agency through strategic UX/UI design and comprehensive user research.Delivered over 100 projects, including website redesigns, digital tool creations, accessibility/usability audits, microsites, and global brand launches.Designed winning visuals for a client pitch that secured new business for the agency.Served as Interim Associate Director of UX, executing on deliverables in an agile environment during management’s temporary leave. Sole UX designer for an entire agency affiliate of hundreds of employees (5,000+ company-wide), managing multiple projects and tight deadlines.Conducted a full UI audit to develop a cohesive design system for one of Galderma’s flagship brands. Led a full redesign of internal products, demonstrating the strategic value of a unified design system to external stakeholders and improving brand consistency and user experience.Primary UX Designer for the end-to-end digital experience of a Galderma brand launch. Designed and developed WCAG-compliant direct-to-consumer (DTC) and healthcare provider (HCP) websites for multiple indications, including global sites.Key Contributions:• User Experience Optimization: Applied UX best practices to enhance usability and accessibility, significantly improving user engagement metrics.• Agile Project Management: Managed projects within an agile framework, consistently delivering on time despite shifting priorities.• Stakeholder Engagement: Cultivated strong stakeholder relationships, integrating feedback to continually refine design strategies and outputs.

Overland Park, Kansas, Us

• Co-led team of 10 to redesign a prominent pharma client's website, winning approval from over 90 stakeholders after presentation and securing a permanent role within an award-winning agency.

• Directed the development of an innovative finance tracking feature for actors at an LA-based startup, boosting pre-launch interest by 50% through strategic product positioning. • Led a competitive audit and closely collaborated with key stakeholder to inform and execute design decisions. • Effectively utilized Vimeo to produce and share high-impact client presentations, enhancing stakeholder engagement and communication.

Bridgeville, Pa, Us

• Providing product support to the CX/UX team to improve workflow efficiency by 65%. Received a STAR award for my solo contributions in executing user surveys 50% faster for the CX/UX team.

Bridgeville, Pa, Us

• Directly managing a portfolio of $20B+ client accounts (Walmart, Sam's Club, and more) to initiate scheduling for over 100+ c-suite executives for global development sessions. My team and I received 3 STAR awards, for how quickly we picked up newly implemented internal processes and for how we made internal workflows more efficient. • Promoted under a year and took on lead account management/scheduling, and trained new hires on internal processes. • Designed a 60+ page training manual for new hires to improve workflow efficiency by 95%.

Armonk, New York, Ny, Us

• Secured a spot in the highly competitive IBM Accelerate Program in the Design Track (UX), outperforming 6,892 applicants (5% acceptance rate) and ranking in the top 7.4% of participants nationwide.• Acquired in-depth knowledge in defining design, research methodologies, and visual design, amongst other specialized design areas. Specialized design areas exposed to include AI, service design, behavioral science, and futures design (strategic foresight).

San Francisco, Us

• Played a key role in a visionary AI project, conducting extensive market research and data analysis, and developing customer-centric strategies for a Canada-based startup. Case study available upon request.

Remote, Ca

• Selected by Dribbble to participate in their exclusive test pilot freelance program due to exceptional performance in the 100 Days of Daily UI challenge, resulting in a 15% increase in project opportunities.

• Contributed to a four-person UX team focused on creating a financial tech application, resulting in a 20% increase in waitlist signups. • Facilitated numerous multidisciplinary agile meetings, resulting in the development of new operational processes that enhanced productivity by 50%. • Developed a design system that significantly reduced technical debt for designers and engineers, leading to a 30% savings on budget costs for an LA-based startup. Case study available upon request.

Bachelor Of Science - Bs, Psychology

Associate Of Science - As, Web Design & Development

Continued Education, Graphic Design & Visual Communications

Continued Education, Game Theory