Stephanie M Thomas is a Founder and Fractional Customer Success Leader at Stephanie M Thomas Consulting. She possess expertise in quality assurance, social media marketing, customer service, social media, management and 10 more skills. Colleagues describe her as "Stephanie is a rockstar; she commits her heart and mind to the team around her. She’s always willing to jump into projects to help drive business forward, even if it means pushing beyond her comfort zone. I feel fortunate to have worked with Stephanie and call her a friend! I’d gladly recommend her for any team looking for an all star who can tackle anything from marketing to operations.", "Stephanie is the most dedicated and effective operations manager I’ve ever known. Her hard work, focus, and lead from the front lines mentality allowed Stephanie to deliver. No task was ever above or beneath Stephanie. Her energy and inclusive approach made Stephanie a pleasure to work with. She truly lived a customers first mission and worked hard each day to align her actions with that mission.", and "‘Extremely dependable‘ is the phrase that comes to mind when I think about Stephanie. I had the pleasure of working with Stephanie for four years at Instacart, first as a direct report for a year and an additional three years of collaboration on several projects while she was an Operations Manager in Texas. Stephanie’s ability to juggle multiple projects was unlike any I’ve seen before and made a dramatic difference in the productivity level of our team. She is always committed to solving difficult and time-sensitive challenges, through leveraging her team or leading by example and filling the void herself, whatever it takes to get the work done. Her attention to detail and her instinctive ability to explore all options enables her to succeed when faced with a variety of challenges. I would welcome the opportunity to work with Stephanie again without a second thought."