Norma Stephanie Torres Valera
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Norma Stephanie Torres Valera Email & Phone Number

Consultant Retention Agent at Epos Now
Location: Orlando, Florida, United States 11 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role
Consultant Retention Agent
Location
Orlando, Florida, United States
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Who is Norma Stephanie Torres Valera? Overview

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Quick answer

Norma Stephanie Torres Valera is listed as Consultant Retention Agent at Epos Now, a with 442 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Norma Stephanie Torres Valera.

Norma Stephanie Torres Valera previously worked as Country Manager (LATAM) for Marketing and Admissions at The Education Group (London) and Country Manager (LATAM) for Marketing & Admissions at The Education Group (London). Norma Stephanie Torres Valera holds Bachiller En Hotelería, Turismo Y Gastronomía, Management Of Tourism And Travel Services from Ricardo Palma University.

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About Norma Stephanie Torres Valera

As the LATAM Regional Manager at The Education Group, I am honored to lead the promotion and recruitment of UWS in the dynamic Latin American market. My goal is to connect students with international educational opportunities and build strategic partnerships that strengthen global academic futures.With a strong background in international program management and a focus on market growth and development, I am passionate about helping students achieve their academic and professional goals. My career includes significant roles in the field of education, where I have developed skills in recruitment strategies, relationship management, and market development.In my current role, I am dedicated to expanding UWS’s presence in Latin America, facilitating connections between students and global educational opportunities. My focus is on building long-term relationships with strategic partners and providing innovative educational solutions that drive student success.I am always open to new opportunities to collaborate, learn, and grow in the international education sector. Feel free to reach out if you are interested in exploring opportunities at UWS or if you would like to discuss how we can work together to advance in the educational field.

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Epos Now
Epos Now
Consultant Retention Agent
Orlando, FL, US
Website
Employees
442
AeroLeads page
11 roles

Norma Stephanie Torres Valera work experience

A career timeline built from the work history available for this profile.

Consultant Retention Agent

Orlando, Fl, Us

Country Manager (Latam) For Marketing & Admissions

London, England, Uk

Recruitment of students in the LATAM region for the University of the West of ScotlandPlanning and execution of recruitment strategiesGeneration of alliances with educational orientation companies and student agenciesCoordination of agreements with LATAM government or private institutionsGuide prospective students throughout the UWS study processRepresentation of the university in informative sessions and orientationsCoordination with the marketing department for the design and execution of digital recruitment strategies

Exchange Program Coordinator

Lima, Peru

Handling numerous daily calls to attend to customer inquiries and concerns.Developing and implementing performance improvement strategies and plans to promote continuous improvement.Collaborating with the Marketing Department to achieve objectives.Problem-solving, improving operations, and providing exceptional service.Providing customers with all information about the Internship and Trainee program (J1 visa).Participating in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.Identifying problems, analyzing information, and providing solutions to them.Carrying out daily tasks with precision and effectiveness.Preparing a variety of communications, reports, and written documents to ensure smooth operations.

Feb 2020 - Dec 2021

Marketing Analyst

Miraflores, Lima

Conclude the sale of advertising spaces in the travel book by establishing contact with providers such as hotel chains, safaris, and tourism agents from different parts of the world for intangible sales.Coordinate alliances with providers and events, managing the participation of suppliers, staff, press, among others.Organize and keep the customer database up to date for use in different activities.Develop new processes in the area to improve sales efficiency and effectiveness.Coordinate the digital material of providers for use in the area's digital marketing.Manage the inventory of the area's merchandising and ensure that the necessary materials are requested for events and activities.Request and coordinate merchandising and printed materials for events and activities.

Nov 2019 - Jan 2020

Chief Marketing Officer,Pedraza A La Brasa Restaurants, Lima, Oct 2018 - Jul 2019

Lima

• Development of marketing plans, including market analysis and research.• Determination of the purchasing potential of different customer categories.• Development of work and promotional plans.• Development of market expansion policy and commercial research.• Responsible for defining, planning, and monitoring the execution of strategies and actions of the department in Pedrasa a la Brasa and Parló Café (6 restaurants nationwide).• Definition of monthly goals, KPIs for tracking, and analysis of sales results, reporting action plans to management.• Management of monthly budget oriented towards objectives.• Organization of administrative and operational teams for the proper execution of campaigns.• Establishment of commercial alliances with companies for the benefit of each gastronomic unit as needed.

Oct 2018 - Jul 2019

English Teacher

Vietnam

Organize and deliver lessons to students in a didactic and effective manner.Evaluate student performance in the classroom.Prepare detailed reports on the objectives achieved during the school year.Identify student needs and adapt teaching approach accordingly.Collaborate with other professionals and school administrators to improve the quality of education.Maintain effective communication with parents of students to share information about academic progress and behavior in the classroom.

Jan 2018 - Jun 2018

Social Media Community Manager

Miraflores, Lima

Organize, execute, and measure strategic campaigns on Facebook and Instagram, both organic and paid.Create a weekly content plan using audiovisual materials for each country.Track and analyze campaign results to improve performance and effectiveness.Collaborate with other team members to ensure that campaigns are consistent with the company's overall marketing strategy.Research and stay up-to-date on the latest social media advertising trends and techniques.Ensure that the published content is appropriate for the audience and in line with the company's brand image.

Jan 2017 - Aug 2017

Customer Service Representative

Miraflores, Lima

Promoted and recommended The Work and Travel Program to customers, providing detailed explanations.Cultivated customer loyalty, resulting in repeat business and increased sales.Utilized strong communication and negotiation skills to preserve revenue streams, providing refunds as a last resort to maintain customer satisfaction.Responded to customer requests for products, services, and company information promptly and effectively.Offered personalized advice and assistance to customers, paying attention to their unique needs and wants.Maintained high levels of customer satisfaction through forward-thinking strategies focused on addressing customer needs and resolving concerns.

Mar 2015 - Dec 2016

Marketing Coordinator

Miraflores, Lima

Prepare and execute a specific marketing plan for each branch, in line with the corporate plan.Carry out regular visits to local and departmental branches to coordinate and supervise marketing activities.Coordinate and oversee the launches of new products and promotions at each branch.Identify opportunities for increased sales and develop strategies to capitalize on them.Periodically analyze and report on the level of development achieved by each assigned branch.Plan, select, and execute training programs for host teams and customer complaint management at each branch.

Jan 2010 - May 2014
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1 education record

Norma Stephanie Torres Valera education

FAQ

Frequently asked questions about Norma Stephanie Torres Valera

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What company does Norma Stephanie Torres Valera work for?

Norma Stephanie Torres Valera works for Epos Now.

What is Norma Stephanie Torres Valera's role at Epos Now?

Norma Stephanie Torres Valera is listed as Consultant Retention Agent at Epos Now.

Where is Norma Stephanie Torres Valera based?

Norma Stephanie Torres Valera is based in Orlando, Florida, United States while working with Epos Now.

What companies has Norma Stephanie Torres Valera worked for?

Norma Stephanie Torres Valera has worked for Epos Now, The Education Group (London), Universal Student Exchange, Viajes Rosario, and Grupo Zarate Verastegui.

Who are Norma Stephanie Torres Valera's colleagues at Epos Now?

Norma Stephanie Torres Valera's colleagues at Epos Now include Daniela Castillo, Tom Twigger, Stephano Macedo, Emma Cooper, and Aliya Nesreen.

How can I contact Norma Stephanie Torres Valera?

You can use AeroLeads to view verified contact signals for Norma Stephanie Torres Valera at Epos Now, including work email, phone, and LinkedIn data when available.

What schools did Norma Stephanie Torres Valera attend?

Norma Stephanie Torres Valera holds Bachiller En Hotelería, Turismo Y Gastronomía, Management Of Tourism And Travel Services from Ricardo Palma University.

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