Stephanie Van Kleeck Email & Phone Number

Greater Minneapolis-St. Paul Area

• Added strategic value through the management of multiple projects aimed at enhancing system operations, reducing waste, and providing the best products and services for our customers.
• Strong focus on project team development, mentorship, and training.
• Emphasis in operations optimization and process improvement with new and existing entities.
• Develop and maintain effective relationships with client key stakeholders.

Greater Minneapolis-St. Paul Area

• Supply Chain contact working with primary care clinics for the management of inventory, projects, and conversions.
• Provided strong leadership in guiding and supporting clinic managers and physicians in appropriate inventory control, managing costs and meeting clinic demand fluctuations.
• Created cost saving projects annually.
• Trained inventory specialists and created new training materials.

Greater Minneapolis-St. Paul Area

• Assisted three departments which consisted of P Card, Accounts Payable, and Purchasing.
• Supervised the compliance of P Card statements, auditing of P Card and out of pocket transactions.
• Managed all accounts payable checks and attachments and assisted purchasing in match exception receiving using Oracle People Soft.
• Also assisted in special projects and miscellaneous job-related duties as assigned and managed the corporate supply chain store.

Greater Minneapolis-St. Paul Area

• Concessions Inventory and Cash Lead at University of Minnesota venues (Williams Arena, Mariucci Arena, TCF Stadium)
• Concessions Inventory and Cash Lead at DeLaSalle High School sporting events
• Concessions Cashier at Target Field venue

Woodbury, MN

• Coordinate, oversee, and perform a variety of administrative and program support activities for up to two providers. Provide confidential administrative support. Primary point of administrative contact with other.
• Lead administrative support for the physician, physician assistant, and athletic trainer
• Oversee efficient client service process model to ensure consistent customer service and patient experience
• Improve internal processes to optimize performance, add value, and increase functionality
• Coordinate and oversee the day-to-day calendaring for providers
• Delegate responsibilities across provider team

Bloomington, MN

• Trained and coordinated clinic patient coordinators
• Designed training manual and provided guidance for front desk, schedulers, and patient coordinators
• Created training presentations using Microsoft PowerPoint
• Data Management for health records, chart notes, procedures, imaging reports, and system information
• Created schedule templates
• Arranged overnight travel arrangements and accommodations

Minneapolis, MN

• Fielded an average of 40 customer service calls per day
• Confirmed that appropriate changes were made to resolve customer problems
• Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
• Recommended and helped customers select merchandise based on their needs

Eagan, MN

• Contract compliance management for a portfolio of 115 retail accounts
• Worked in conjunction with store managers to ensure premium product and signage placement
• Addressed customer questions and concerns regarding products, prices, and availability
• Educated consumers about product in retail accounts
• Studied and acted in compliance with all state and federal rules and regulations

Eagan, MN

★ Advanced from Assistant Manager to Store Manager in a short time frame★ Analyzed marketing information and translated into strategic plans★ Partnered with the District Manager to formulate and build the store brand★ Delivered excellent customer service with an optimistic and positive attitude★ Reorganized plan-o-grams to meet company demands★ Managed.

Master Of Business Administration - Mba

Bachelor'S Degree, Business Administration And Management, General