My role at Rotech Laboratories is to ensure the company's growth and success. To achieve this, I promote the business through various marketing channels, provide sales and customer service support, and implement general business development tactics.

At Phoenix Materials Testing, I was responsible for promoting bespoke materials testing and manufacturing services to a diverse range of customers in the engineering and manufacturing industries. My duties included developing digital marketing strategies, providing technical sales support to all key departments, and ensuring excellent customer service.

Provided general administrative tasks such as preparing documents and reports, filing, and organising information and answering phone calls and website enquiries. Provided support throughout multiple departments through sales administration, accounts administration and payroll support.

Scheduled appointments for site engineers to visit customers to complete installation of telephone, broadband and television services. Added data into scheduling system to keep records of customer information and details of site visits.

Helped bar staff create drinks such as cocktails, coffees, and soft drinks during busy bar periods. Kept the restaurant looking clean, presentable, and organised by conducting deep cleaning on tables, chairs, bars, and floors after use. Delivered food and drinks to tables when required by bar or kitchen staff.

Booked clients for professional dog grooming services and assisted the team with bathing/shampooing dogs ready for grooming. Handled customer sales for pet products and cash sales, replenished stock levels and performed general cleaning duties.