Hostess
CurrentI greet and check-in guests to the restaurant, then escort them to their table. I create new reservations for guests in person, over the phone, and through reservations made on the Walt Disney World website. I cancel or modify current reservations according to guest preferences. I plan seating arrangements for upcoming reservations using OpenTable to make sure the servers are sat as evenly as possible. I complete night reports every night. This includes an Excel spreadsheet to report results on the current night, a PowerPoint presentation to set up a new station rotation for the following night, and a Word document to set up a new daily sheet that summarizes events of the next night.