Image creation, translation and proof-reading for web/mobile content, e-learning material.

• Led a team of 5 Production Artists and 1 Quality Controll Artist in our Denver Office, CO USA.• Managed communication with Sales/CS Managers, developed program best practices, cross-department projectsacross global company locations.• Hired and trained two new starters and coached all artworkers.• Provided artwork direction for custom designs for our large and enterprise clients.

• Managing the workload and delegating daily tasks to peers, train, mentor, motivate and monitor junior staff.• Took on team management for 3 months while manager on leave.• Create designs, templates for large/enterprise business customers, quality check and improve files.• Communicate with customers, sales and customer services, the UX and Tech Teams projects to improve our services.

• Design creation for print, templates for SME business customers, quality check and troubleshoot files.• Communicate with customers, sales and customer services, warehouse daily to ensure best customer experience.

• Providing template creation, Artwork file checks and solutions for our SME Business customers, managing their accounts.• Assisted Marketing Team translating on brand content for the German market: website and newsletters. Brand Team with editing German language version of Brand Guidelines.

• Providing best experience for customers in the US/UK/ROW, via phone/email/chat in English/German/Spanish.Advising on best print production practices and artwork preparation, adjusting files and solving tech issues.

• Drafting fundraising proposals to support educational initiatives in developing countries to further primary school education in Sub-Saharan Africa.• Developing contacts within the European corporate and private trust, foundations community as well as creating and maintaining the contact. Setting up a contact database to make future fundraising more effective and efficient.• Actively contributing to the organisations public outreach programme by engaging the public through blogs and social media outlets such as Twitter, Jumo/Good, Facebook.• Assisting the CEO, Project and Operations Manager with day to day tasks necessary to the smooth running of the organisation.

• Conducting interviews and putting together reports on financial topics for Globe Reporter focusing on the German market, its state and outlook in 2011. • Writing technology and science articles published online at AskTheExperts, ecofriendly applications of technology.

• Writing and editing The Kosmo: an online magazine project developed by journalism students from around the world to explore writing and perception of the world from a more creative angle and outside the academic parameters. • Magazine and editing content for the magazine, sticking to deadline in a timely fashion. • Researching and actively contributing to pieces on enterperneurial enterprises in developing countries. Carrying out basic maintainace programming for the website.

• Wrote industry articles on industry profiles and costumer engagement, for the July issue & websites for Linie International and Deutsch Magazine. • Single handedly produced, researched, wrote and compiled the contents of the weekly newsletter to be sent out to clients.• Wrote marketing material for the publishing house lifestyle title Deutsch Magazine and assisted in editing content. • Lead the initial organisation of Linie’s annual fashion show the First Look Fashion Award.

• Chasing story leads in the city and surrounding area, writing stories. • Conducting interviews and writing about culture and human-interest stories. • Producing four stories daily on average and sticking tight deadlines.

Marketing• Undertaking the reorganisation of the department’s archiving system.• Compiling materials, transferring hard copy files to soft copy and devising the most efficient organisational scheme for the materials. • Coordinating customer engagements, setting up meetings and arranging all logistic details including catering and accommodation for participants. • Participating in departmental meetings to discuss marketing strategy.• Implementing an inclusive decision making system as part of the corporate hospitality strategy.Human Resources• Revamping of the financial benefits brochure aimed at employees – retired or on their way to retirement. Designing brochure, compiling content and overseeing layout of the project.• First point of contact for queries by retired employees. Education and Training• Organising technical training programs for company employees and apprentices. • Coordinating with teaching institutions providing certifications and leasing with teachers and organizing training delivery logistics. • Preparing internal communications material to convey departmental strategy to upper management. Information and Resources• Maintaining the company library, containing research literature.• Managing subscription for periodicals and selecting new literature.• Providing assistance to employees requiring access to the information. Finance• Processing and inputting travel expenses. Becoming efficient in the use of SAP – a comprehensive business management software.• Preparing expense reports for review.