Stephanie Villa Email & Phone Number

Ocio

• Administered VCT team development process by producing documentation to improve teams communication and collaboration to increase productivity• Assisted in developing RPD (Video Conference Software) user training guides for 12,000 users to inform changes and minimize user error.• Maintain intranet VCT Yammer page by providing information and updates from the VCT team to the users• Documented process for creating Webcasting events for up to 5,462 attendees involving 5 teams

San Jose, Ca

• Package and ship 100 cell phone orders daily allowing customers to receive their orders in 3-7 days• Restock 500 cell phone cases bi-weekly to meet demand of customer orders and check inventory once a week to verify product availability• Use Stamp.com software to track more than 80 orders daily to ensure accuracy

576 E. Santa Clara St, San Jose, Ca 95112

• Supervised 10 employees daily ensure high productivity and meet daily quota of $3,000 in sales and $13,000 of weekly sales• Trained 9 new employees in procedures and store policies for efficiency and productivity• Planned and organized employee schedules• Ordered and handled food and supplies for entire store to ensure safety• Ensured orders were made in a timely manner to attain customer satisfaction

Information Technology

Education record

Activities and Societies: Women in Tech, Diversity and InclusionIT Trainee Enrolled in an intensive one year IT training program, that.