Stephanie Wagar Email & Phone Number

San Jose, CA

San Francisco Bay Area

Fremont, CA

Manage a cross functional team that works with multiple departments to ensure high customer satisfaction from time of order through delivery and during ownership. Increased sales by 500% in first year of the ownership loyalty program, accounting for 4% of sales in North America. Developed the lease maturity process for current owners. Work with various.

San Jose, CA

In charge of managing all aspects of store operations, sales performance, local marketing initiatives, and customer relations for the top ranked Service + in North America. Began as Product Specialist and transitioned to Store Manager within nine months. Responsible for having opened 3 new stores along with assisting in 5 new store openings. Recruited top.

Schedule service appointments by phone, email, and in person. Greet customers and receive vehicle information.Create repair orders based on requests of the service desired and explain repair and service order.Generate profit by selling service, repairs, and parts.Handle customer complaints while ensuring high customer standards and CSI.Perform after sales.

Provided customer service to 75+ key accounts and individuals in field and corporate locations by phone, email, and in person.Turned 90% of leads into orders.Coordinated and negotiated with vendors, maintained current catalog pricing, set up new customer accounts and approved credit. Managed & sold wetsuit/multisport inventory and purchased for.

Lakewood, WA

Responsible for budget, program and personnel management including hiring, training and development of youth aquatics. Controlled annual budget and expenses in excess of $175,000 annually. Developed and implemented lesson plans for 800 participants. Responsible for annual development of fundraising teams, including training and attaining monetary goals.

Education record

Education record

Activities and Societies: Swim Team Member