Focus on helping Fortune 500 brands create meaningful and engaging customer experiences through various tools including in-store music design, digital signage displays, messaging, scent, and A/V systems.I retain and grow an annual portfolio of $3MM+ through contract negotiations, cross-vertical upsells, production management, and strategic sales.Over the past 12 years, I have sustained a 94% retention rate.

Assisted with managing the daily operations of an enterprise portfolio. Primary responsibilities included monthly reporting, billing operations, service escalations, and ongoing account maintenance to ensure customer satisfaction.

As Director of Marketing for 97.3 KIRO FM, 770 KTTH, 710 ESPN Seattle and MyNorthwest.com, I was responsible for the development and execution of marketing and brand strategies which include TV, radio, outdoor, direct mail, newspaper, magazine and point of purchase, etc. In addition, I was responsible for maintaining and marketing our partnerships with the professional sports franchises in the market (Seahawks, Mariners and Sounders FC) and building and maintaining our audience database and social media marketing. I oversaw and managed a staff responsible for addressing customer service issues, special events, contests, public relations announcements and on site activities with clients and partners.Additional responsibilities included maintaining schedules, individual property budgets, staffing, marketing/promotions, vendor negotiation and logistics, social media and database collection.

Established a 30+ affiliate network for Seattle Mariners Radio contributing over $145,000 in revenue, annually. Oversaw the growth and development of partnerships with the Seattle Seahawks, Seattle Mariners, and Sounders FC. Activities included the coordination of live on-site broadcasts, on-air contests, online promotions, and charitable events/donations. Assisted in the successful launch of 710 ESPN Seattle.

Developed and executed promotional partnerships that promoted the growth of ratings and revenue. Managed the Toys for Tots Fun Run, including advertising, promotions, and operational elements.

Developed and executed promotional partnerships that promoted the growth of ratings and revenue.Organized and facilitated a community kickball tournament which generated additional advertising revenue and benefited a local charity.