True & long term health to set your body, mind, and spirit free. I work with my clients to develop one healthy habit at a time to reach an optimal state of health.

Indianhead Glass is a full-service glass company, serving a wide range of customer needs including auto glass, residential glass (shower doors, mirrors, windows, table tops, Sunsetter awnings, and more), and commercial glass/storefronts. We have store locations in St. Croix Falls, WI (corporate), New Richmond, WI, and Hudson, WI. As the Accountant and Human Resources Manager, I manage and maintain our AP & AR records through QuickBooks, execute collection efforts through phone calls and letters, and serve as a resource for our company's health plan, AFLAC plan, SIMPLE retirement plan, and other benefits. In addition, I process bi-weekly payrolls for our 20 employees from 3 store locations, serve as an initial IT resource, provide customer service and sales to customers with various glass needs, and attend regular seminars and training sessions to keep me knowledgeable in my field.

In early 2015, some of us wives to the St. Croix Falls Firefighters formed this new organization to serve as a support system to the Department. The Auxiliary helps to plan and coordinate fundraising events at biweekly meetings by working with the firefighters and taking the reigns to plan the details of each event. We have made T-shirts to sell at events, organized bake sales, and helped the Firefighters with their food and beverage sales to raise money for the department. We are also planning our 1st annual Firefighters Dance & Fundraiser for October, which will hopefully raise significant funds for the Department as they purchase much-needed new equipment. As the organization's Secretary, I provide the minutes to all members, communicate and forward information onto the St. Croix Falls Fire Department's officers, and create marketing materials for our events. The Auxiliary not only helps with fundraising efforts for the Department, but we have also served the Department in emergency structure fire situations and other large events by providing food and water for the Firefighters. This volunteer position has helped me learn so much about Emergency Responders and the communication that goes into their roles.

I volunteer with the Osceola Royalty/Osceola Fairboard as one of three Coordinators with the Osceola Royalty Program. "The Osceola Royalty program is dedicated to empowering and development of young ladies through volunteering, poise, and grace. The Osceola Royalty is a full one year commitment to represent the city of Osceola, Wisconsin. During the year as ambassadors of Osceola, the ladies attend a handful of community events, neighboring city festival parades, royalty activities, and volunteering in the great community of Osceola. The year is meant to make lasting memories, help the ladies grow with grace and goodwill in the community." ~Description from our Royalty Facebook Page (https://www.facebook.com/OsceolaRoyalty/about/?tab=page_info)As a Royalty Coordinator, I communicate with the ladies and their families about upcoming events, coordinate our royalty float lineups in neighboring towns' festivals, and coordinate fundraising efforts for this non-profit organization. On a personal side, I love watching these ladies grow with grace, professionalism, and social confidence throughout the year.

This YMCA Youth Program is an after-school program for K-5th grade students. About 150 students participate in this program daily. As a K.E.Y. Zone Youth Specialist, I worked with other staff members to watch and participate with children in daily activities including outside activities, physical education, homework help, crafts, and games that encourage learning. Some of my duties were as follows:• Maintained a safe and engaging learning environment for students in an after-school setting by connecting with them though programs and activities• Worked cooperatively with children, parents, and site staff• Helped children with homework by providing examples for their learning• Served as a positive role model in children's lives

The Communication Club connects students to corporate business communities, alumni, faculty, and each other. This experience put me in a leadership role, helped me connect with a variety of individuals, and taught me more about the communication field. I served as the club's Vice President from January 2011 until May 2012 and then served as President from June 2012 until May 2013. Here is a list of my experiences as the president of the club:• Planed bi-weekly meetings for 20-50 members by coordinating a time and date for public speakers, emailing members, and promoting the meetings in classrooms• Set up volunteer and fundraising events such as the Relay for Life, Jingle Bell for Arthritis, and Communication Appreciation Day• Coordinated public speakers for meetings to increase student academic and career knowledge (i.e. UMD communication alumni, corporate professionals, professors)• Managed club budget by applying for grants from UMD, collecting member dues, and using the funds for meetings (refreshments), networking events, and promotions• Communicated and worked with club officers on how to increase membership and plan new events

For one academic year, I served as a Resident Advisor for Stadium Apartments at UMD. This experience taught me the most about working with a diverse group of people. Throughout the course of a school-year, I developed apartment residents who were foreign exchange students (from ten different countries), athletes, and upperclassmen. I enjoyed learning about different cultures, and found that we still had a lot in common. My regular duties included: • Organized and promoted six social and educational apartment programs per semester for residents• Encouraged and motivated residents to achieve community goals• Communicated and enforced housing rules to residents by elaborating on expectations, and worked with local police in emergency situations• Led and facilitated group discussions and effectively mediated roommate conflicts• Wrote and distributed monthly newsletters that informed residents of campus and apartment happenings• Developed plans and goals with Housing and Residence Life Directors to create a positive year for 200+ residents

Maurices is dedicated to making every girl and woman feel special through clothing. The brand is designed for sizes 1-24, which allowed me to work every woman who wants to experience the latest fashions. Through this experience, I learned how to manage a customer-driven organization. I set team goals on a daily basis, and learned through my teammates on how to use all of our strengths to make a profit while enjoying our work. Here is an example of my regular duties:• Opened and closed store successfully by counting and verifying cash register counts, printing daily emails, communicating daily store goals with employees, and helping with “store recovery” by putting clothing back to its original place• Solved customer service issues by communicating store policies and procedures while understanding customers’ viewpoints• Encouraged and shaped a profit-driven team by sharing store goals: amount of dollars needed each day from employees, how we could work together to get there, and why it was important for our store• Worked with customers often to find the perfect outfit by greeting them, showing our newest styles and trends, setting up a fitting room, following up in the fitting room by bringing in different items, and completing a sale at the cash register• Became the store’s “top seller” for three weeks and was at the top half of the rank of sellers for almost every week worked • Communicated a timeline with employees during the closing shift to complete closing tasks in a timely manner while maintaining our customer focus

Indianhead Glass is a full-service glass company, serving a wide range of customer needs including auto glass, residential glass, and commercial glass. This company has locations in St. Croix Falls, WI (corporate), New Richmond, WI, and Hudson, WI. This business experience taught me most about customer service and sales. As customers called or walked in for quotes on their glass needs, I worked with them to agree on a fair price. As an intern for two summers, I also learned about the company's marketing needs, human resource duties, and management. I enjoyed gaining a well-rounded business experience. My duties included:• Answered 20-30 customer phone calls and assisted 5-10 walk-in customers per day• Set up appointment times and ordered business supplies daily (including windshields, door glass, and insulated glass)• Effectively worked with OEM dealers to ship specialty windshields and negotiated cost with insurance networks• Planned employee workday schedules• Handled conference calls between customers and insurance networks• Effectively managed the shop alone during some periods: balancing phone calls and walk-in customers, ordering supplies, and updating glass installers on vital daily information

Trollhaugen Outdoor Recreation Area has been helping families and friends have fun since 1950. Originally, they opened to service skiers and snowboarders, but their snow tubing hill was opened in 2005 when I started at that new building. Because of this job, I learned how a business operates and the teamwork that it takes to get there. I also developed my communication skills by staying in contact with the 4-8 outside hill attendants by stating new safety guidelines and rules for customers. My normal duties included: • Entered customer data into computer and printed off tickets for five to ten customers at a time• Managed cash register and balanced cash at the end of the day• Organized and managed employee duty checklist