Stephanie Wikstrom Email & Phone Number

Leading the client services team of account executives for New Frontier's StoreFront projects in partnership with the New Jersey Economic Development Authority (NJEDA) Small Business E-Commerce Initiative. Through consultation and collaboration with small business owners, our client projects move through design and development to deliver a fresh new or upgraded website that promotes business objectives along with increased visibility and growth opportunities. The NJEDA grant program allows for free consulting services, website design and e-commerce services to benefit eligible NJ small businesses in the restaurant, retail and personal care industries. More information is available at newfrontier.com/storefront

A contributing member of the Development Team at the nation’s largest and most-utilized evaluator of charities. Exceptional customer service approach, to provide donors and constituents with the appropriate information and guidance while using website tools to inform their charitable giving. Managed workflows that supported fundraising campaigns to promote the organizations mission to make impactful giving easier for all.• Facilitated data entry of donations and donor information into CRM database ensuring data integrity, managed financial workflows to process pledges, contributions, bank deposits and prepare financial report reconciliations. • Monitored and responded to donor requests. Provided guidance on navigating website and online charitable donation assistance. •Managed gift acknowledgement process, maintained donor database, updated constituent records and shared giving communication with Development team. • Completed administrative projects as needed in support of development, marketing and communication teams.

Moorland Farm, Far Hills, Nj

Balanced a diversified role that included office management, financial accounting and event planning for a non-profit organization to benefit regional healthcare. • As office manager, provided financial management for organization's 2 annual events, rental property and investment accounts. General bookkeeping responsibilities, account reconciliations, A/R and A/P, data analysis, preparing budget and financial reports, year-end audit documentation for accounting firm and primary point of contact for legal and insurance partners. • Communication tasks included collaborating with marketing firm to manage website content, updates and changes. Developed promotional materials and email marketing campaigns to inform, promote and drive website traffic. Managed effectiveness of these initiatives through SEO optimization and Google analytics. • As system administrator, integrated new ticketing and sales software on website. This improved event registration, reduced hours of work and increased cash flow. Facilitated rollout, training of new process to patrons and provided solutions for support requests. • In the event sales role, managed 1650 tailgate spaces as customer service liaison and retention manager while increasing revenue of new patron space holders. Successfully delivered and exceeded annual goals for tailgate sales and online general admission, resulting in 45% of event revenue. •Liaison to the Board of Trustees, coordinated communication and correspondence, record meeting minutes and prepared meeting materials necessary for strategic planning, discussion of beneficiary grant proposals and sponsorship partnerships. Provided executive administrative assistance as needed. • Led training of seasonal part-time staff and volunteer groups in a fast-paced environment to meet timelines and project deadlines.

Madison, Nj

Office manager for local tree and landscape business providing bookkeeping, HR and executive support to company president and staff of 11. • Managed accurate financial records. Knowledge of accounting principles, QuickBooks software, A/P, A/R, invoicing and payroll. Strong time management and organizational skills provided structure to maintain flow of daily office operations. • Developed advertising strategy to increase exposure and generate new business leads.• Established an online presence to promote company visibility and new business opportunities. This was achieved by collaborating with business owner to create a website, maintain changes utilizing analytics and respond to online inquires. • Cultivated email database to assist with advertising and sales communication.• Initiated file automation that improved office efficiency and customer service.

Florham Park, Nj

Served as a K-8 district substitute and 1st grade paraprofessional. Provided one-on-one and small group guidance in reading skills and lesson review in an effort to build individual student confidence.• In consultation with the administration, I presented the need to formally train aides and substitute teachers on lock-down drills to ensure every full-time and part-time staff substitute was properly informed. These ideas were adopted, and this critical training became part of the school's policy.As Fundraising Chairperson, provided oversight and organization for vital events designed to raise money for district PTA. Facilitated meetings, volunteer recruitment, event budgeting, planning, marketing, logistics and onsite direction.• Proactively stepped up as Chairperson for annual Gala, led team in exceeding all past fundraising benchmarks for two consecutive years.