Stephanie Williams Rn, Bscn Email & Phone Number

Canada

Canada

Nurse Care Coordinator for the Medical Second Opinion service, and Nurse Navigator for the Medical Confidence service.-Assess, manage, support and monitor client’s individual health needs -Advocate on behalf of our clients, and identify appropriate interventions that promote a greater level of functioning for the client-Record client information/evaluations, medical assessments and reports using various company technology systems -Coordinate clients’ medical and healthcare provider services-On-going research of governmental programs applicable to mental health other medical conditions (across Canada) -Ensure our client’s access, the services they need in order to achieve their goals and recovery, including scheduling appointments -Explain medical procedures and/or treatment options -Collect and distribute client information as required

Canada

-Proactively managed a dedicated caseload in compliance with specific service level agreements and targeted turnaround times. -Actioned daily administrative tasks which included responding to emails and telephone calls on a timely manner.-Assessed claims based on contractual, medical, and vocational barriers.-Developed strong relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e., disability specialists, rehabilitation specialist and medical consultants) to drive cases to successful return to work or job ready resolution.-Wrote letters to communicate pertinent benefit related information based on analytical reasoning. -Demonstrated resiliency, empathy and compassion when listening and communicating with plan members including delivering difficult claims related decisions.

Chatham-Kent, Ontario, Canada

Float Care Coordinator for Community and Oncology/Complex care teams.-In collaboration with patients and their families, assessed care needs, determined eligibility for health servicesfor services, and collaboratively created and implemented individual care and service plans-Linked patients with service providers and appropriate community services-Coordinated and monitored care plan delivery-Completed assessments (Behavioral, Capacity, inter RAI-HC) for Long Term Care Applications

Chatham, Ontario, Canada

Ontario, Canada

Chatham, Ontario

Graduate Certificate, Health Systems Management

This one-year full-time or two-year part-time health administration and systems management post-graduate program prepares students.

Bachelor'S Degree, Registered Nursing/Registered Nurse

Practical Nursing, Vocational Nursing And Nursing Assistants

Education record

Jk-3

4-8