Stephanie Woodhead Email & Phone Number

San Bernardino, Ca, Us

Anaheim, California, United States

Manage my own lighting projects from start to finish. Work hand in hand with vendors, customers, and my sales team. Create and organize submittals, review shop drawings and spec sheets, make sure pricing is dialed in, place orders, handle change orders/quotes, keep track of material ordered and shipments delivered, handle claims & returns, resolve customer issues/disputes, provide O&M's, manage billing, process invoices, and everything in between. My key role is to make our customers happy by making sure the jobs run smoothly and ensure that we have good profit margins. Software systems used include Job Management and Eclipse. Project size runs from a couple thousand dollars to a couple million dollars.

Anaheim, California, United States

Continued my role in lighting quotations with a more lead presence in the department, trained a brand new team, and took on more responsibility.

Anaheim, California

- Electrical Distributor I received requests for lighting fixtures, inverters, and control quotes from small to large Electrical contractors all over southern California, for commercial lighting projects ranging from hundreds to multi million dollars. I was responsible for inputting all counts, manufactures and other project specific information into excel, review electrical drawings, plans, and specs, and submit requests for pricing to the appropriate vendors and manufactures. Once I received all of the quotes needed to fulfill the request, I compile them into one quote, discuss strategy with our outside sales team to be competitive with our cost, and submit our bids back to our customers by the given deadline. Having good relationships with our vendors and customers is key in being successful. It’s a very fast pace environment and evolving industry with new things to always learn. I continually attended trainings to better understand and expand my knowledge of the products and personally trained all new employees in my department.

Chino Hills, Ca.

Responsible for Social Media management, service follow up, data entry, promotional offers, reservation confirmation, input on website design, give feedback on company procedures, and customer acquisition through online event services, word of mouth, and advertisement.

Irvine, California

I was responsible for 36+ homeowner associations. About 12,000 units. I completed a delinquency report for each HOA, monthly. My organizational skills made it very easy to ensure that all my reports were completed accurately & by the deadlines. I directly dealt with homeowners, Community managers, Escrow, attorneys, and Collection companies. My primary duties included the following; answer & respond to incoming e-mails & phone calls for the entire AR department, post payments, create charges, complete audits, make payment transfers, file paperwork, update homeowners sensitive account information, resolve homeowner issues or disputes in regards to their account, locate lost checks, issue credits, set up & monitor payment plans, pull title & read Grant Deeds to set up new HOA accounts, follow delinquency policy’s and CC&R’s, make sure Lien letters & Liens were prepared when accounts reach the threshold, forward accounts to the attorney for foreclosure, Judgments, or small claims, track BK’s, have face to face interaction with homeowners & vendors that came onsite, & use discretion regarding homeowners personal & private information. Software systems used, Citrix, Jenark, Connect, ADP, Pacer, Realquest, Welcomelink, & more.

From Chino, Ca. To The Santa Ana, Ca. Location

Made continuous out bound phone calls, Set up payment arrangements. Worked independently and as a team to create revenue for myself and the office. Used my customer service and problem solving skills to calm irrate clients, as well as extensive research skills online to locate and contact individuals. Trained all new employees. Handled clients classified and personal information. Answered phones and followed up with clients via email and phone. Used my negotiating skills to get debtors to contact back. Won numerous competitions within the office. This was an hourly and commission based job and we used Microsoft, Debtmaster, and LexisNexis-Accurint software.

Chino, Ca

Made continuous out bound phone calls. Worked independently and as a team to create revenue for myself and the office. Customers service, extensive research and problem solving skills to calm irrate clients. Handle clients personal and confidential information. Used my negotiating skills to get debtors to contact back.

Chino Hills, California

I took about a year off for maternity leave and to stay home with my newborn son.

Chino Hills

Primary duty was to provide guests with high quality and fast pace service. Used my product knowledge and customer service skills to increase restaurant revenue and income. Worked independently and as a team to insure exceptional service; always exceeding expectations.