Stephanie Young Email & Phone Number

Wichita, Ks, Us

Oakland, Ca, Us

Leads teams of software engineers, product owners, business systems analysts, and QA engineers developing software solutions in support of client-facing alternative energy programs. Customers include various states’ energy entities, public utilities, alternative energy project vendors, and internal stakeholders. Functionality includes vendor facing project management, administration of blocks and program capacity, regulatory and compliance requirements, consumer protection, program management and reporting. Scope of work includes developing software, new feature development, end user support, and maintenance activities with an information systems labor budget in excess of $500k per month.

Arlington, Virginia, Us

Implemented product management processes in support of the Stand Together fund raising team, including Salesforce CRM and related Events and Accounting Management platforms. Implemented Okta for the Identity Management space, established a product roadmap, and worked with constituent applications to mature the identity and access management strategy. Identified business vision and strategy and aligned product roadmaps to provide technology solutions. Managed and prioritized the execution of those roadmaps to ensure the highest value delivery of business initiatives, customer quality of life enhancements, and platform health.

Bangalore, Karnataka , In

IT Strategy and Planning LeadServiceNow ITBM Product OwnerProject, application, and resource portfolio design, implementation, and managementPortfolio Vision, strategy, roadmapsMonitor planning and execution and manage quality issuesServiceNow APM, Demand, PPM implementation for multiple businessesDefine, prioritize, evaluate product enhancement and implementation requestsFacilitate customer advisory councilEstablish data quality processes and monitorEstablish product vision, strategy, and roadmap

Wichita, Kansas, Us

Leads planning and execution of complex enterprise programs. These programs include MS Office 365 Foundation implementation, a Cloud Voice initiative, and the first phase of a Data Center consolidation initiative.Within a month of onboarding, assumed responsibility for implementing the O365 Foundation program, including Office 2013, Office 2016, Exchange migrations, and OneDrive migrations. Led a cross functional, geographically diverse team implementing new technology across the enterprise during an 18 month implementation, solving complex technical debt issues and modernizing associated technology and applications.• $9.5mm budget. Program completed at ~$400k below the approved budget• Program team of ~100 employees and contractors, including business project coordinators, a cross functional technical team, and 5 PMs. Office and Exchange implementations completed 3 months ahead of schedule. As program manager for our Compute team, worked closely with the Infrastructure Delivery team to develop and execute strategies aligned with our Koch and KBS IT strategies.

GE Program Manager, Security - Planned and implemented long term strategies for Security with appropriate rigor in execution and monitoring. The leadership mandate was to establish a coherent program roadmap aligned with IT strategic direction and progress.• With our enterprise architects, developed 1-3-5 year technology and application innovation roadmaps. Conducted quarterly reviews to ensure that roadmaps were updated to align with changing strategies, and to ensure progress on approved strategies.• Working with leadership, planned the tactical implementation of innovation roadmaps, including projects to implement prerequisites, funding activities, and metrics and reporting at each level of execution.• Developed vitality and product roadmaps, including budget, vendor management, and implementation• Directed security projects and budgets on an annual execution cycle, including staffing, reporting, risk management, and governance.• Executed an average annual $10 million expense and investment budget to within 5% of target during the three year assignment.• Renegotiated vendor contract engagements to optimize cost and performance, resulting in 30% savings• Implemented reporting mechanisms to provide visibility to senior leadership• Managed 13 employee and contractor PMs in projects to develop, implement and manage security and identity systems• Provided expertise and support to the newly created PMO, and assisted with design and implementation of PMO processes and best practices, including management and metrics• Received awards from Security and PMO management for excellence in program execution, and for identifying and implementing best practices

Chicago, Us

GE Program Manager, ServiceNow - Selected to lead the ServiceNow implementation for GE Healthcare, consisting of integrated CMDB, Change, Incident, Problem, and Service Catalog modules to replace existing systems, completed on time and under budget.• $5mm labor and purchased services budget• Program team of 40 employee and contract resources including project managers, business analysts, tech writers, developers, testing team, and data administration team• Developed RFPs and selected vendors for service teamsGE Program Manager, Technical Services - Selected by GE Healthcare to lead infrastructure enhancement and implementation efforts in support of business initiatives. Was assigned to roles of increasing responsibility and strategic significance, culminating in alignment with GE Healthcare ERP and CRM infrastructure management efforts.• Managed ERP and CRM infrastructure in a highly regulated and matrixed environment with teams of up to 30 on- and off-shore resources• Delivered more than 50 projects on time and on budget over three years• Responsible for a team of three project managers running a variety of infrastructure projects• Implemented best practices and process improvements that reduced customer delivery times and product defectsGE Program Manager - Led programs for GE’s reinsurance business, including divestitures, software development, and process improvements.• Managed re-insurance projects including system development, network migrations, and new business integration with teams of 10-20 on- and off-shore project resources. • Led efforts to implement process improvements for enhancement of request and development cycles• Provided guidance and facilitation during business process improvements• Coordinated support and security efforts with the off-shore network team• Managed downsizing efforts during business segment divestitures

Bachelor’S Degree, Business Administration

Master'S Certificate, Business Analysis