Stephanie Crowell Email & Phone Number

Athens, Ga, Us

Athens, Georgia

Certified Membership & Marketing Director for a private country club established in 1926 with 27 holes of golf, tennis, pickleball, pool, fitness, two restaurants, grand ballroom and a two-story clubhouse.• Increased membership from 800 to 985 members realizing $5M in initiation fee revenue, establishing a two-year waiting list for a fully private country club.• Oversee membership sales, onboarding, and club tours, implementing improvements to membership structures and fees.• Lead all club marketing communications including digital marketing, newsletter, website management, email, social media, mobile app, direct mail, and member surveys.• Foster strong relationships with members.• Host social gatherings for new and prospective members and coordinate community initiatives such as annual Food Drives, Toys for Tots, ESP and Hurricane Relief.• Organize and manage monthly Board of Directors’ meetings, bi-annual Board events, annual stockholder meetings, and membership committee meetings.

Greater Atlanta Area

Founded a residential real estate renovation business specializing in upscale home renovations. Managed all aspects of business including home selection, renovation designs, subcontractor scheduling, budgeting and finances.

Statham, Georgia

• Developed a repositioning strategy to jump start membership following the financial crisis.• Increased membership from 225 to 850 members (324% increase) over 5 years, resulting in a $1.6 million increase in dues revenue.• Implemented an Ambassador Program connecting new and existing members, supporting high satisfaction and retention rates.• Designed marketing materials, led social media strategy, and planned member events.• Awarded 2016 Salesperson of the Year.

Statham, Georgia

• Provided support to the Marketing Director, CFO, and HR, handling membership databases, accounting duties, and member events.• Assisted in developing monthly marketing materials and maintained various club systems and databases.

Provided administrative support to Gwinnett County’s largest law firm employing 30 attorneys and over 70 employees. Tasks including new employee onboarding, benefits administration, IT coordination, and website maintenance.