Stephani Mitchell Email & Phone Number

United States

Company Contracts:- San Diego Workforce Partnership, Remote (2023)- Sundhari Spa, Berkeley, CA. (2024)

United States

A specially curated collection of vintage clothing, home decor and lifestyle goods for the groovy souls.

Ann Arbor, Michigan, United States

• Franworth accelerates brand value by building, incubating, and growing brands, using a franchise model, and leveraging our shared services platform.Duties and Responsibilities
• Build trusting relationships with Franchisees as their primary corporate support contact during the onboarding process.
• Provide Franchisees with appropriate coaching, training, education and development tools and resources.
• Work collaboratively with the Franchisees to develop business/operational plans that include specific goals with key initiatives and deadlines to help them achieve maximum growth potential.
• Provide Franchisees positive, constructive, and actionable feedback.
• Be an active and engaged ambassador for all Franworth brands by ensuring compliance for the brand, operations, service and business standards.

Remote

Transitioned from a CSM role to an Account Executive position to oversee client expansion while exploring new industry partnerships.

OneTeam360 is the only performance management platform built exclusively for shift-based workers.

Multiple Locations, Remote

• A Los Angeles-based marketing and cultivation company.
• Engaged local retail business leaders to develop and grow new marketing partnerships.
• Conducted in-store demonstrations and brand trainings.
• Excelled in brand ownership and exhibited extensive product knowledge.
• Drove valuable ROI insight to executives through detailed marketing reports.
• Took initiative to lead recruitment and training efforts for new brand ambassadors.

Greater San Diego Area

• A 501c3 nonprofit organization.
• Lead content strategist with an ability to increase online engagement for targeted audiences.
• Initiated and managed the organization's first Communications internship program.
• Volunteer manager and head of registration for the annual Opportunity Summit.
• Thought leadership contributor for workforce.org, with features on sites like Forbes.com.
• Project manager and editor of a monthly newsletters sent to a list of 20,000+ contacts.

Greater San Diego Area

• A banking verification software that helps borrowers get approved for online loans and mortgages.
• Provided troubleshooting and error analysis for a national and international client base
• Managed overall client experience for a highly technical SaaS platform
• Managed customer retention with new and existing clientele
• Built customized landing pages
• Provided after-sale SaaS training and onboarding support

Remote

· Delivered customer assistance through a live chat software service in real time· Navigated clients to enhance site browsing experience· Wrote SEO-optimized blog posts for clients in the home automation industry· Used Google Analytics to improve client SEO and awareness