I’m a highly successful and awarded claims advisor at Youi Insurance working end to end claims for Cars, Motorcycles, Caravans, Trailers, Home, and Contents. I have experience managing teams, coaching, training and building culture. Managing claims gives me daily opportunity to problem solve whilst providing optimal service to clients, suppliers, and colleagues. To excel in claims and sales I possess excellent time management skills, self motivation, and attention to detail. Their scenarios are proving grounds for developing resilience. I am able to build rapport with all parties that makes the difference between good service and excellent service.I am committed to providing an outstanding level of service and am willing and able to learn new skills. With my focus to exceed expectations, I bring a positive attitude, a rich and valuable background, and professionalism to my roles.I am looking forward to my next challenge and welcome any opportunities to help deliver value and benefits to clients from either an internal or external service, claims or sales role.