Professional with a degree in IT Management, postgraduate in Project Management and certificate in ITIL Foundation. Professional experiences in IT Management such as IT Infrastructure, IT projects, IT financials, IT policies, IT helpdesk/services team, cybersecurity tools, information security, cloud and on premises Servers.Tools and Applications such as: - Ivanti Endpoint Management, IT Services Management and MDM- Palo Alto NGFW, CORTEX XDR, PRISMA (SASE, SD-WAN, DLP, CASB)- Veeam Backup- Exagrid Backup Appliance- VMware- Linux RedHat, Iptables, Open VPN- Windows Server (AD, DNS, DHCP, Print Server, WSUS, GPO, File Server, Remote Desktop Services)- Microsoft O365 & Azure AD- General Endpoints Antivirus- Licenses control- Azure backup servicesI have professional proficiency in English, due to an exchange program accomplished in Ireland in 2016.
Listed skills include Microsoft Office, Itil, Microsoft Windows, Linux, and 12 others.