● Business development in payments for a fully digitalized corporate Current Account product for the SME Segment, aligning with ING Germany's top strategic priority initiatives focusing on client needs.● Orchestrate end-to-end digital feature building, encompassing product strategy, payment regulation, SEPA, SWIFT, legal perspectives, and IT aspects of Core Banking Systems, while managing cross-functional stakeholders.● Led the GenAI Hackathon as Team Captain, developing a Chat Bot… Show more ● Business development in payments for a fully digitalized corporate Current Account product for the SME Segment, aligning with ING Germany's top strategic priority initiatives focusing on client needs.● Orchestrate end-to-end digital feature building, encompassing product strategy, payment regulation, SEPA, SWIFT, legal perspectives, and IT aspects of Core Banking Systems, while managing cross-functional stakeholders.● Led the GenAI Hackathon as Team Captain, developing a Chat Bot Concept for Business Banking Clients to enhance customer journey and address SME customer problems.● Serve as a Payment Expert with cross-divisional outreach, bridging Business Banking, IT, Retail, and Wholesale Banking to drive payment topics. Show less

● Responsbile to led complex, prioritized strategy content for industry clients and public institutions in Wholesale, Private and Retail Banking, with a focus on product offerings, infrastructure and customer journey optimization in payments.● Developed comprehensive business cases, macroeconomic calculations, and revenue pool analyses, particularly for banking products and Contributions to the Global Payment Map.● Conducted in-depth market research and product analysis of digital and… Show more ● Responsbile to led complex, prioritized strategy content for industry clients and public institutions in Wholesale, Private and Retail Banking, with a focus on product offerings, infrastructure and customer journey optimization in payments.● Developed comprehensive business cases, macroeconomic calculations, and revenue pool analyses, particularly for banking products and Contributions to the Global Payment Map.● Conducted in-depth market research and product analysis of digital and payment products tailored for different clientele. Show less

● Managed a portfolio of international large corporate customers in Domestic and International Payments, with a focus on banking solutions in Baden-Württemberg and Switzerland.● Led end-to-end product and IT implementations, facilitating technically-driven workshops to evaluate customer requirements for complex business development projects, such as Pay-Per-Use based on Blockchain Technology, tailored for corporate clients.● Member of the divisional project management team for EPI /… Show more ● Managed a portfolio of international large corporate customers in Domestic and International Payments, with a focus on banking solutions in Baden-Württemberg and Switzerland.● Led end-to-end product and IT implementations, facilitating technically-driven workshops to evaluate customer requirements for complex business development projects, such as Pay-Per-Use based on Blockchain Technology, tailored for corporate clients.● Member of the divisional project management team for EPI / WERO Show less

● Led the conceptualization and implementation of a digital channel for payments to enhance digital retail and wholesale banking processes.● Managed cross-functional teams and budget , coordinating senior management and expert stakeholders from business, strategy, legal, and technical backgrounds to deliver innovative solutions. ● Led the development of an industry-wide Customer Service Concept (Digital / POS) for the e-commerce payment scheme paydirekt, focusing on enhancing the… Show more ● Led the conceptualization and implementation of a digital channel for payments to enhance digital retail and wholesale banking processes.● Managed cross-functional teams and budget , coordinating senior management and expert stakeholders from business, strategy, legal, and technical backgrounds to deliver innovative solutions. ● Led the development of an industry-wide Customer Service Concept (Digital / POS) for the e-commerce payment scheme paydirekt, focusing on enhancing the customer experience across the Banking Sector.● Co-led the implementation of a data analytics tool to support digital sales channels, employing Agile and Scrum methodologies to optimize customer journey mapping and client targeting.● Conducted on-site training for 400 + electronic banking experts in payment systems, emphasizing strategies to serve clientele effectively and enhance their banking experience.● Involved in product management of a diverse product portfolio catering to Private, Retail, SME, and Wholesale Banking Clients, including the development of a Payment App and a Premium Credit Card designed for affluent clients. Show less

● Rotated through various Transaction Banking Services for Volks- and Raiffeisenbanken, gaining insights into affluent and wholesale banking offerings and retail banking operations.● Participated in the F.A.T.C.A. Reporting Project implementation, developing expertise in regulatory compliance relevant to banking services.● Attended workshops in Investment Banking, Credit Analysis of Corporate Customers, and Financial Controlling, enhancing analytical skills crucial for developing… Show more ● Rotated through various Transaction Banking Services for Volks- and Raiffeisenbanken, gaining insights into affluent and wholesale banking offerings and retail banking operations.● Participated in the F.A.T.C.A. Reporting Project implementation, developing expertise in regulatory compliance relevant to banking services.● Attended workshops in Investment Banking, Credit Analysis of Corporate Customers, and Financial Controlling, enhancing analytical skills crucial for developing business cases and market analyses. Show less

● Gained comprehensive exposure to all bank departments, including Sales (Private and Wholesale Banking), Treasury, and Management, with a focus on understanding affluent client services and retail banking operations.● Collaborated with external service vendor VR Service Nord GmbH on credit analysis for corporate customers, electronic banking services, and payment settlement, developing skills in financial analysis.

● Developed a Credit Card product for corporate customers of IKEA Russia, honing skills in product development, market analysis, and understanding customer needs in the retail sector.

● Conducted customer analysis using social milieus techniques, developing insights applicable to understanding UK`s different customer segments and their unique needs.● Contributed to the development of a Consumer Card (Customer Retention Scheme), gaining experience in creating loyalty programs and enhancing customer journeys.