• Enhanced team performance and operational efficiency through strategic hiring and personnel development initiatives, spearheading recruitment, and staff management across all divisions, including the bar, floor, kitchen, and management team.• Boosted operational efficiency through effective collaboration and time management strategies by managing a range of administrative tasks, including accounting and paperwork.• Elevated customer service quality, lifting the Google reviews rating to 4.4 through focused staff training and improvements.

• Educated senior managers on ISO standards, leading to their first-time certification of an Integrated Management System (IMS).• Analysed data from the top 10 global HGV leaders to conduct a SWOT analysis for KC3, devising strategies that enhanced business sustainability and achieved 20% market growth within 2 years.• Accelerated KC3's planning and transition to EVs and FCEVs by analysing data from 22 global electrification pioneers.

Engaged as a Student Sustainability Assistant in an IEMA-accredited project, Birkenhead Park Urban Green Spaces (BUGS), delivering strategies to enhance its ‘Perception’ and promote its potential as a UNESCO World Heritage candidate.• Earned 'Best Postgraduate Group' and 'Best Research' awards, collaborated with client Marie Le Devehat, assessing sustainability gaps and strengths.• Aligned policies, identifying opportunities for enhancing urban green spaces by gathering insights on Birkenhead Park's sustainability strengths and weaknesses.• Played a key role in creating indicators for monitoring progress in Birkenhead Park's sustainability goals by developing a framework for achieving environmental, social, and economic sustainability targets.• Analysed findings and provided recommendations for enhancing sustainability in Birkenhead Park.• Acknowledged for outstanding teamwork, problem-solving, and presentation skills.

Commissioned by the Liverpool Council on Air Pollution's Impact Assessment on Schools to explore the impact of air pollution on respiratory health, specifically asthma, and evaluate the effectiveness of current air quality policies.• Analysed air quality data across Liverpool to identify correlations between social deprivation, air pollution exposure, and asthma prevalence. Utilised Python, Google Colab, and QGIS for comprehensive data analysis.• Evaluated UK and local air quality policies, identifying improvement areas, and advocating for strategies to reduce particulate matter exposure in vulnerable communities.• Recommended practical, evidence-based interventions to mitigate air pollution around schools, including the establishment of no-idling zones and green infrastructure development.• Led the formulation of strategic recommendations for short-, medium-, and long-term air quality improvement, encompassing stakeholder engagement, active travel promotion, and significant infrastructure investment.

Collaborated with Liverpool One's Environmental and Social Governance Team as a Student Sustainability Assistant to enhance their Environmental Management System (EMS) and drive sustainability initiatives.• Suggesting Green Walls, Solar Panels, revamping Public Transport, and enhancing Waste Systems.• Conducted a SWOT analysis, assessed environmental aspects and impacts, and proposed solutions to enhance Liverpool One's EMS practices.• Advocated for SMEs to pursue accreditation, promoting a culture of sustainability and responsible business practices.• Performed an ISO 14001-aligned business audit for Liverpool One, including aspect impact analysis.• Compiled a comprehensive business report with strategies for biodiversity net gain and achieving Net Zero by 2030.

Contributed to a project revealing a correlation between the number of Ventilations and Indoor Humidity, and PM levels by programming Sensors based on a ESP8266 board, and a PMS5003 and using Python for data analysis.• Identified a 30% reduction in humidity through mechanical ventilation in student accommodations by utilising air quality sensors for monitoring.• Conducted a comprehensive policy analysis related to indoor air quality, comparing existing standards with project findings to highlight discrepancies and advocate for revised ventilation and humidity guidelines.• Presented key findings at the ENVS 666 Annual Conference, emphasising the impact of ventilation on indoor air quality, and proposing new standards for humidity levels.