Stephan Somers Email and Phone Number
Hello! I am an E-commerce professional with around 5 years of experience in the market and I have a solid understanding of the technical aspects involved in managing various e-commerce platforms, as well as strategic marketing, implementation and maintenance of virtual stores. I have experience with e-commerce platforms such as Shopify, VTEX and Tray, as well as the Google G Suite and Microsoft Office packages. I have little knowledge of web programming languages such as HTML and CSS. I am always eager to learn new things.Currently, I work with e-commerce projects, mainly on VTEX and Shopify platforms, and I thrive when given the autonomy to propose solutions. I am always looking for ways to make continuous improvements. My motivation at work is to make a positive impact on the business of others.In my role as a Customer Success / E-commerce Tech Specialist at Codeby, a Keyrus company, I lead a development team together with my technical peer and provide full support for clients and their websites. I facilitate communication between all parties involved and ensure the evolution of their e-commerce, always focusing on the business needs of the client with a human experience and full vision.Here are some of the platforms and tools I am skilled in: Shopify, VTEX, Jira, Monday, Trello, Excel, Outlook, Teams and Slack.
Codeby
View- Website:
- codeby.com.br
- Employees:
- 36
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E-Commerce Tech SpecialistCodeby Jul 2021 - PresentSão Paulo, São Paulo, BrasilResponsible for monitoring the journey of European and Brazilian customers, ensuring high added value and developing planning and strategies in line with their expectations. Ensuring customer success in e-commerce projects, documenting projects, conducting kick-offs, weekly and daily meetings, and preparing reports for the stakeholders is part of my routine. I manage the development squad together with my tech lead, defining tasks and deadlines based on their skills and customer needs. Additionally, I suggested creative proposals and managed projects to guarantee the best results for clients.I take a consultative approach to suggest improvements on the projects and allocate the teams involved while keeping track of the effort versus customer needs and expectations. I continuously learn and test new technologies to provide the best solutions to clients.
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Ecommerce And Digital Marketing AnalystDiggital Apr 2021 - Dec 2021São Paulo, São Paulo, BrazilI was accountable for the development of a strategic and financial marketing and communication plan, considering various aspects, including advertising, promotion, digital marketing, POS, and media. My role also involved conducting strategic analysis of e-commerce with a focus on user experience (UX) and user interface (UI) and developing and managing digital strategies. In order to understand the market, consumer needs, and competition, I conducted exploratory research and analyzed the market by using tools such as SWOT and Porter’s analysis. Additionally, I worked with online and offline mystery shoppers.In addition to the above, I managed KPIs and created KPI monitoring spreadsheets and dashboards, oversaw the structuring of teams and developed wireframes and flowcharts for new websites, ensuring the smooth and efficient implementation of the new websites. -
Product Management AnalystHamburg Süd Jan 2020 - Oct 2020São Paulo, BrasilAs an analyst in charge of rate agreements and market analysis, I performed a range of tasks to ensure the company was optimizing its services and staying competitive. This included analyzing the market in South America East Coast, monitoring competition performance, and identifying opportunities to optimize service utilization.In addition, I was responsible for analyzing short- and long-term quotes from Brazil, Argentina, Uruguay, and Paraguay (ECSA) for the Europe, Mediterranean, and Middle East regions (EMEA) based on market, vessel utilization, commodity, profit margin contribution, customer requirements, and strategic monitoring of the company. I ensured that the strategic plan was achieved by analyzing performance tools and market statistics to identify opportunities and threats, both past and future.As part of my role, using my product and market knowledge combined with my analytical skills, I also worked closely with the sales team to inform them of opportunities so that they could better target their efforts. -
Product Management AssistantHamburg Süd Jun 2019 - Jan 2020São Paulo, Brasil
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Documentation AssistantHamburg Süd Dec 2017 - Jun 2019São Paulo, BrasilAs a Focal Point for eCommerce-related issues in the ECSA region, I was responsible for managing and monitoring various aspects such as Track & Trace, Point to Point Schedule, and Web Booking. Additionally, I managed and oversaw the EDI integration process between clients and Hamburg Süd, working closely with the commercial and IT departments to ensure seamless integration.One of my key contributions in this role was creating comprehensive and insightful management reports to track the performance of our eCommerce initiatives. I also mapped out the processes of the Customer Order Management team to identify areas of improvement and ensure that we maintained a high level of customer service and satisfaction.Moreover, I took charge of developing plans and strategies to ensure that all projects were completed on time and achieved their desired outcomes. Through my efforts, we were able to streamline processes, improve customer satisfaction, and boost overall efficiency.My time in this position allowed me to gain valuable experience in managing complex eCommerce systems and processes, while also developing strong skills in project management and data analysis.
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Job-Rotation / TraineeFigwal Transportes Internacionais Feb 2014 - Feb 2016Curitiba, Paraná, BrazilI had the privilege of participating in a Job-Rotation Program in conjunction with my Technical Course in Logistics at IFPA (Colégio Humboldt). Over the course of two years, I gained experience working in the Export, Import and Sales departments, where I was responsible for managing both national and international transportation processes and liaising with clients and partners both domestically and abroad.In addition to these duties, I was also tasked with creating performance and monitoring reports. I even had the opportunity to prospect new clients and offer innovative services to the market.This experience allowed me to expand my knowledge of the industry and hone my communication and interpersonal skills.
Stephan Somers Education Details
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Negócios Internacionais E Comércio Exterior -
Logistics, Materials, And Supply Chain Management -
High School Diploma
Frequently Asked Questions about Stephan Somers
What company does Stephan Somers work for?
Stephan Somers works for Codeby
What is Stephan Somers's role at the current company?
Stephan Somers's current role is E-commerce Tech Specialist at Codeby, a Keyrus company.
What schools did Stephan Somers attend?
Stephan Somers attended Universidade Anhembi Morumbi, Deutsche Berufsschule Am Colegio Humboldt São Paulo, Colégio Humboldt São Paulo.
Who are Stephan Somers's colleagues?
Stephan Somers's colleagues are Lorraine Oliveira Venancio, Leonardo Siebra, Vinícius Gabriel, Victor Almeida, Marcelo Oliveira, Everton Pereira, Pedro Henrique Borges.
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Stephan Somers
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1telenet.be -
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