Stephan Willen Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Skills: Design Thinking Workshop and Facilitation (in-person and/or remote in Miro)Sketching, UI & UX flowsFigma Rapid Prototyping (Lo and Hi-Fidelity) Platform agnostic handoverAgile DevOpsNative iOS / Android UI & UXUser Testing Material / Apple HIG design systems

Melbourne, Australia

A digital design agency that operates across mediums including, digital, web, print, identity, and advertising. Solving complex issues, creating research-driven UI and UX for web and iOS/Android applications and brand artefacts.

Melbourne, Australia

Working in the Product & Technology chapter in an agile DevOps team across multiple products and platforms (web and mobile), both internal and customer-facing. Influenced and enhanced ways of working and advocated a customer experience-led process, leading teams on design and development, collaborating cross-functionally and catering for a diverse set of customers. Reimagining business telephony. • Design workshops• Technical feasibility workshops with multiple… Show more Working in the Product & Technology chapter in an agile DevOps team across multiple products and platforms (web and mobile), both internal and customer-facing. Influenced and enhanced ways of working and advocated a customer experience-led process, leading teams on design and development, collaborating cross-functionally and catering for a diverse set of customers. Reimagining business telephony. • Design workshops• Technical feasibility workshops with multiple stakeholders/teams• Exploratory research, usability tests, wireframes and user flows• Ensured WCAG 2.0 usability standards.• 1:1 developer handovers• Ensured the quality of the final product Show less

Melbourne, Australia

Creating cross-platform products through user-centered design methods to craft seamless user experiences from concept to execution. Building relationships through team and stakeholder collaboration, understanding user needs and opportunities across all stages of the design process. Creation of artefacts such as Proof of Concepts, Journey Maps, User Flows, Information Architecture, Wireframes, User Interface and Interactive Prototypes.Ideation- Creating sketches to quickly ideate… Show more Creating cross-platform products through user-centered design methods to craft seamless user experiences from concept to execution. Building relationships through team and stakeholder collaboration, understanding user needs and opportunities across all stages of the design process. Creation of artefacts such as Proof of Concepts, Journey Maps, User Flows, Information Architecture, Wireframes, User Interface and Interactive Prototypes.Ideation- Creating sketches to quickly ideate solutions and receive feedback from team or stakeholders.Wire-framing and Prototyping- Creating user flows and wireframes for quick ideation and collaboration with the digital team.Journey Mapping - Creating and utilising journey maps to understand steps, motivations and pain points for client projects.Human centred design- Using HCD methodologies to understand and solve customer and business problems.Stakeholder engagement- collaborating across the business with various teams.Visual Design - UI design, creating finished visuals for client apps. Show less

Melbourne, Australia

Working internally at Medibank as a UI/UX consultant on the Medibank mobile app, contributing to the design system. I worked very closely with the team throughout exploration, discovery and then delivery phases of multiple features / areas to ensure the experience resonates with customers as well as achieving business goals.Journey Mapping - Creating and utilising journey maps to understand steps, motivations and pain points for both current and future statesNPS driven… Show more Working internally at Medibank as a UI/UX consultant on the Medibank mobile app, contributing to the design system. I worked very closely with the team throughout exploration, discovery and then delivery phases of multiple features / areas to ensure the experience resonates with customers as well as achieving business goals.Journey Mapping - Creating and utilising journey maps to understand steps, motivations and pain points for both current and future statesNPS driven design- Using customer insights and NPS data to drive change, identify root cause and improve driversHuman centred design- Using HCD methodologies to understand and solve customer and business problemsWire-framing and Prototyping- Creating user flows and wireframes for quick ideation and collaboration with the digital team Stakeholder engagement- collaborating across the business with various teamsVisual Design - Collaborating with the digital team on Medikit, Medibank's updated design system- UI design, creating finished visuals for the Medibank app Show less

Melbourne, Australia

Working at Telstra New Business on a startup project, providing best practice HCD advise creating the web interface for a cross-platform product. Collaborating with a team of internal and external experts, assisting User Testing and talking with real trades documenting their CX journey while directly influencing the product experience.Human centred design- Using HCD methodologies to understand and solve customer and business problemsWire-framing and Prototyping- Creating… Show more Working at Telstra New Business on a startup project, providing best practice HCD advise creating the web interface for a cross-platform product. Collaborating with a team of internal and external experts, assisting User Testing and talking with real trades documenting their CX journey while directly influencing the product experience.Human centred design- Using HCD methodologies to understand and solve customer and business problemsWire-framing and Prototyping- Creating user flows and wireframes for quick ideation and collaboration with the team Stakeholder engagement- collaborating across the business with various teams and external contractorsVisual Design - UI design, creating compelling user interfaces for the web platform- Providing expert suggestions for the mobile UI and UX Show less

Limburg, The Netherlands

I created multiple posters to support their annual judo tournaments in the region.

Limburg, The Netherlands

As a freelance video- and photographer I created multimedia products for the Core Power and Meijers brand. I attended sporting conventions at which I captured/recorded workshops and workouts.

Limburg, The Netherlands

As a graduation project for my Bachelor of Communication & MultiMedia Design I designed an iPhone app by applying the proven User Centered Design principles and Apple HIG. Researched the demographic, created target groups and created personae from the collected data. With the collected user data sketches and concepts were created and subsequently tested according to the Think Aloud method. After successful user testing the final design and a prototype was created.

Limburg, The Netherlands

As a trainee at Chatway International (now 4Webcom) my skills were tested in the broadest of ways, it ranged from designing products, retouching photos to talking to existing and potential customers for their video conferencing software.

Limburg, The Netherlands

Part-time job as a designer in which my responsibilities were; retouching images taken by professional photographers and general design tasks in Photoshop.

Bachelor'S Degree, Communication & Multimedia Design

Communication (Mediated, Interpersonal), Design (Webdesign, Graphic Design, Animation, Usability ), ICT (HTML, CSS, PHP, Javascript etc.).

High School, Havo, Natuur & Gezondheid Incl Management & Organisatie

Physics 1, Math B1, Chemistry 1, Biology, Dutch, English, German 1, French, Management & Organisation