Stephany Brown Email and Phone Number

I act as a leader or product manager for your large-scale programs and projects with sales, marketing, strategic planning or transformation objectives. I work in agile mode (including safe methodology).In this context, I help you to carry out your ideation phase (inception), your feasibility study, your program preparation, and the management of your realization phase. I will be a partner of choice to support the members of your teams in their new role of PO for example.I am specialized in the field of insurance and financial services.Example of a recent mandate in this area:- Leader of the digital transformation program- Leader in strategic planning and transformation of a financial group- Leader of a brand change program

Nouvelle fonction suite au regroupement SSQ/La Capitale au sein de la VPE Stratégie - Expérience client et marketing- Gestion des systèmes de relations clients (CRM)- Planfication stratégique (portion identification des clientèles stratégiques)- Gestion des clientèles stratégiques- Experience client (portion Parcours client)

Implementation of the transformation office, responsible for the program change management and coach to the IT, Culture, Individual Insurance and communications teams. Immediate supervisor: Chief transformation officer.

Management of a strategic planning project for the entire financial group. Immediate supervisor: president and head of council. In collaboration with a world-class firm. Deliverable: Strategic transformation plan

Management of a client digital transformation program for the entire financial group. Realization in Agile (safe) with design thinking, customer experience orientation. Management of a team of PO and SMI, responsible for change management.

Managing a team Marketing and Communications professionnals in Quebec City and Toronto. Our projects deal with these aspects of marketing:- Direct Marketing- Product Development- Customer experience (client journey/personas,etc.)- Communication strategy- Content Marketing- Web Marketing- Recruitment Marketing- B2B Marketing- Sales StimulationFor the following product lines:- Life insurance, health insurance- Mortgages- Savings- Annuities- Disability insuranceFor the following distribution channels:- Direct Sales- Brokerage- Networks of exclusive advisors

Réalisations- Développement produit bancaire à titre de responsable client en projet Agile (PO)Tâches-Développement des affaires (groupes et associations)-Développement de produit-Rédaction et suivi de projets informatiques à titre de responsable client-Travail sur les budgets et contrôle des coûts-Réalisations de plan de marketing -Suivi des ventes, réalisation de rapports de suivi et d'analyse-Responsable des achats de mots clés et autre placements web-Etc

-Administration des prêts, Comptabilité de placement, Service à la clientèle (courtiers hypothécaires) et Service à la clientèle (particuliers)

Réalisations-Participation active à l'implantations logiciel de comptabilité-Participations active à I 'implantation logiciel de gestion de revenus

Comptes recevables