Stephany Edwards Email and Phone Number

I assist customers with their shopping needs during peak weekend or holiday hours. I assist them in selection, demonstration, purchase and loading of merchandise including special orders and installations. I respond to customer inquiries and support them throughout their shopping experience including customer loyalty plans and/or extended protection plans. I'm also responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks.

Cashier for the front end, including cash handling, utilizing POS systems, checks. Also supervised the EAS system at the exit doors. I worked in all departments: Lumber, Self Check-Out, Register at front end by the exits and Garden Center. I then transferred to the Customer Service Desk where I handled returns/exchanges, completed credit card applications and transferred calls to their respective departments.

I worked as the floor staff. I was a cashier and handled cash transactions as well as credit and check. I also helped to maintain the store by cleaning/sweeping/dusting. Merchandising items, keeping shelves and hanging items presentable. Answering phones and also doing sales.

Cashier for the front end, including cash handling, utilizing POS systems, checks. Also supervised the EAS system at the exit doors. I worked in all departments: Lumber, Self Check-Out, Register at front end by the exits and Garden Center. I then transferred to the Customer Service Desk where I handled returns/exchanges, completed credit card applications and transferred calls to their respective departments.

I started out as a Boarder who are responsible for helping handicapped customers from their gate, down the jet bridge and to the plane. Then I was a Skycap, who are responsible for helping handicapped customers from curb-side check in, through security and to their gate. We also helped newly arrived customers with their luggage.

Receptionist, Sales Calls, Special Orders, Trade Ins, Merchandizing, Cleanliness, Returns and Exchanges, setting up and tuning drums on the sales floor, Drum Repairs (Drum Hardware, Pedals, Stands)

Duties at customer service (9/12/2007 - 04/12/2008):Cashier, Returns/ Exchanges, Trade In paperwork, Receptionist, InstrumentRepair Forms, Tidiness, and Merchandizing returned gear; Front Door Security(checking receipts, holding backpacks) learned multi-tasking very quickly in avery quick paced environment.Duties as Drum Associate (4/13/08 - 12/31/2008):Receptionist, Sales Calls, Special Orders, Trade Ins, Merchandizing,Cleanliness, Returns and Exchanges, setting up and tuning drums on the salesfloor, Drum Repairs (Drum Hardware, Pedals, Stands)Supervising (not an official title) by:Training new personnel (making sure they follow correct procedures on thecomputer and the customer walks out with the right product), organizing drumclinics, and over-seeing other music events, helping with inventory counts.

Security officer for special events and concerts. I also counted attendance and ushered people to their seats.

Silverware, Spot Sweep, Seating guests, Taking To-Go orders, preparing To-Go orders, Bus dirty tables

I started as an Usher, collected tickets and directed them to their theater, cleaned theaters. Moved to Concession where I learned cash handling skills, using a computer in a work setting, learned credit cards and gift cards. Replenished stock in the stand. Then moved to the Box Office. I sold tickets, gift cards/certificates.