Stephany Eid Email & Phone Number

Beirut, Beirut Governorate, Lebanon

Operating since 2006, InMobiles Holding S.A.L. is a leading Telecom, Solutions and an Open Connectivity SMS Hub provider. Voted as the best VAS seller/creator for 2020, with over 235 Global Installation, we currently hold over 400 Million subscribers and 245 happy customer. At InMobiles, we don’t think outside of the Box! We got rid of it. If interested to know more, please feel free to contact me on LinkedIn or on eid.stephanie@inmobiles.net• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. • Maintain open communications with the team, including meeting regularly with their operations and technology coordinator and providing information and documents as needed.• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.• Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team. Complete projects by assigning work to appropriate staff, including the Executive Team, on behalf of the CEO.• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.• Provide event management support as requested.• Provide hospitality to all guests and help to create a welcoming environment.• Invest in building long-lasting relationships both externally and internally.• Assisting with meeting preparation and recording meeting times• Performing basic accounting tasks and booking travel for the CEO• Keeping records of corporate documents, records and reports• Other projects/duties as assigned for the overall benefit of the organization.

Lebanon

-Monitored the accounts receivable, including invoicingand payment application.-Preparing journal entries in the software and other accounting activities and general ledger reconciliation associated with related accounts.-Assisted in the day by day, monthly and annual operations of the accounting-Checking bank statements on monthly basis-Maintaining petty cash, and preparing checks.-Responsible for meeting month-end closing for all clients files in order to produce timed statements.-Inputing and reviewing all transactions for account closing process to insure proper documentation, accuracy and clarity of statement fir each client.

Lebanon

-Welcoming and greeting cuatomers in order to ensure optimal customer satisfaction.-Assist the Manager in planning and implementing strategies to attract customers.-Coordinate daily customer service operations (sales process, orders and payments)-Communicate with clients abd evaluate their needs.-Handle complaints from customers.-Deal with emails, fax, and courier.

Lebanon

-Assisting the General Manager and Directors when required.-Welcoming and greeting customers in order to ensure customer satisfaction.-Recruit new potential clients and develop relationship with old and VIP customers.-Handling customer's complaints and technical issues to ensure an optimal service.-Assisting 8n the implementation of client's bills,handing and issuing invoices for clients taht require special procedures (monthly, consolodated invoices and reports...)-Manage the day to day office tasks, planning and scheduling meetings and appointments.-Executing travel, transport and accommodation booking arrangements fir clients and managers.-Control the communication with suppliers.-Supervisor housekeeping and maintenance departments.

Lebanon

-Sales associate for sanitary wares, tiles and kitchens.-Maintain office files and records.-Greet and assist visitors.-Direct calls and respond to inquiries.-Deal with emails, fax and courier.

Lebanon

-Department Head Position, in charge of guest relations and lobby ambassadors, in addition to the concierge team.-Point of contact for Elite guests and top VIPs, handling all aspects of their stay from room booking until check out.-Actively drove hotel-wide service & quality improvements initiatives by analyzing key guest satisfaction metrics, identifying service gaps, resolving guest complaints and improving operational processes across all divisions.-Set up an amenity program and personalized amenities for return guests, specific number of stays, and special occasions.-Set up a kids program and a list of on-property complimentary activities.