Stephany Rivera Email & Phone Number

• Focus on building meaningful lifelong relationships with customers, both consumers and small businesses.• Build strong relationships with other Wells Fargo partners and bankers that enable them to introduce customers to specialists who can assist with specific financial need.• SAFE registered, able to offer/negotiating of terms and/or taking an application for a dwelling secured transaction • Focus on minimizing loss by successfully risk screening potential customers, and ensuring… Show more • Focus on building meaningful lifelong relationships with customers, both consumers and small businesses.• Build strong relationships with other Wells Fargo partners and bankers that enable them to introduce customers to specialists who can assist with specific financial need.• SAFE registered, able to offer/negotiating of terms and/or taking an application for a dwelling secured transaction • Focus on minimizing loss by successfully risk screening potential customers, and ensuring to follow CIP guidelines. • Familiar with BSA/OFAC/AML laws and regulations• Experience addressing and resolving complex customer issues.• Follow policies, procedures, and regulations to identify potential fraud/risky accounts and take appropriate action to prevent loss.• Interact with integrity and professionalism with customers and team members• Credit captain of the branch to ensure team members are up to date with credit, loan volumes, and compliance.• In process of becoming Business, and Wells at Work Advocate Show less

• Implemented individualized programs for children and young adults based on ABA principles that increase communication, self-help, social and play skills.• Managed inappropriate behaviors that occur through the implementation of Behavior Intervention Plans (BIPs), and consultation with our Board Certified Behavior Analysts.• Accurately record information on the child's progress throughout the session, and post-session. • Communicated confidentially and professionally with behavior… Show more • Implemented individualized programs for children and young adults based on ABA principles that increase communication, self-help, social and play skills.• Managed inappropriate behaviors that occur through the implementation of Behavior Intervention Plans (BIPs), and consultation with our Board Certified Behavior Analysts.• Accurately record information on the child's progress throughout the session, and post-session. • Communicated confidentially and professionally with behavior analysts, teachers, and parents. Show less

Houston, Texas Area

• Followed procedures to minimize errors and reduce fraud, processing account transactions, and effectively reported it to internal processing systems.• Ensure quarterly compliance with guidelines set forth in federal/state anti-money laundering (AML) laws and regulations including the Bank Secrecy Act and various sanctions regulations; and in accordance with policy/procedures set by the bank.• Worked under limited supervision, assist with workflow to ensure tellers are successful;… Show more • Followed procedures to minimize errors and reduce fraud, processing account transactions, and effectively reported it to internal processing systems.• Ensure quarterly compliance with guidelines set forth in federal/state anti-money laundering (AML) laws and regulations including the Bank Secrecy Act and various sanctions regulations; and in accordance with policy/procedures set by the bank.• Worked under limited supervision, assist with workflow to ensure tellers are successful; consistently balance their cash daily.• Gave exceptional attention to detail, and accuracy to minimize risk.• Worked in a fast-paced action oriented environment, while multitasking to assist tellers in their daily functions.• Supervised and managed the team while manager was out of office.• Scheduled employees according to branch traffic forecast. • Balanced the vaults daily• Followed compliance and ensured team members adhered to proper guidelines, and completed appropriate quarterly trainings.• Participated in ensuring retention was handled to date, as well as revise/audit paperwork to reflect accuracy. Show less

• Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.• Provided timely updates to the client and store precincts.• Performed a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.• Provided feedback and training to store teams as well as assist in store stock repairs.• Educated customers… Show more • Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.• Provided timely updates to the client and store precincts.• Performed a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.• Provided feedback and training to store teams as well as assist in store stock repairs.• Educated customers in basic computer functions, computer back ups, and knowledge about Microsoft Office products/iOS.• Performed repairs on software issues with computers, replaced hard ware, and virus repairs. Show less