o Collaborate with cross-functional teams to develop new product and service offeringso Conduct market research and analyze data to identify key market trends and opportunitieso Train and monitor new joiners on content operations skills, clients relationship management, and business performanceo Reduce onboarding time by 70% for new joinerso Create content guidelines to ensure all-around consistencyo Research and collect information about doctors and clinicso Check the quality of the data on the website to ensure that information is accurate and up to date during the acquisition of Meddyo Monitor doctors’ reviews on the platformo Launch a new platform for customers services, ticketing, and reviews

o Worked with clients to identify marketing goals and developed strategic marketing plans tailored to their business needso Developed and executed marketing plans for the company’s products and services, including print and digital advertising campaigns, social media initiatives, and email marketing programso Assisted in planning events and congresses by coordinating requirements and establishing contractso Organized and updated the sales team routingo Worked on ERP System for sales reports, inventory, and client’s receivables and approved/refused all pharmacies orders through the systemo Organized and archived all files and documents and provided new codes for new clientso Prepared in coordination with the field managers all necessary agreements and forms for travelso Prepared and updated the consolidated activities file and received tenderso Oversaw the development of marketing collateral and promotional materials

o Created a concept store specialized in handcrafting semi-jewelry and jewelry for men and womeno Handled marketing responsibilities through social media, billboards, magazines, and TV interviewso Participated in many high-end exhibitions ensuring sales increase and widening the networko Established top rankings in the market in a short time in terms of sales and exposureo Oversaw events setup, execution, and breakdowno Ensured to plan a budget forecast for every exhibition to maintain same level of profits

o Conducted market research and competitive analysis to determine the best course of action for clientso Communicated with targeted audiences and managed customer satisfactiono Analyzed customer requirements and presented an appropriate saleo Maintained and developed relationships with existing customers in person and via emails, phone callso Set meetings with media agencies and communicated the updateso Calculated accurate costs and provided customers and agencies with quotations accordinglyo Planned, implemented, and executed seminars, seasonal dinners, and occasional eventso Prepared and presented business proposalso Organized the advertising bookings on the Dolphin program

o Assisted in the planning and execution of events (conferences, charity events, weddings, launching events, and festivals)o Created event timelines, budgets, and proposalso Communicated with vendors and attendeeso Managed event staff and volunteerso Coordinated logistics such as venue setup, catering, and transportationo Resolved any issues that arose during the evento Organized events while maintaining customer satisfaction by delivering a unique and entertaining setup that includes different themes and conceptso Provided optimum clientele services with a contemporary and classical theme emphasiso Evaluated different themes and made sure that they met clients’ vision and preferences

o Organized a variety of events throughout the year, including holiday-themed parties such as Halloween, Christmas, Valentine's Day, Independence Day, and Mother's Day o Ensured that each event has a unique atmosphere that perfectly fits the occasion, and our customers can attest to the exceptional experience we provide. One of our specialties is incorporating decorative themes that draw in crowds every night, even on weekdays

o Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessorieso Provided optimum customer service in a friendly work atmosphere