Stephany Toledo Email & Phone Number

Miami, Fl, Us

United States

Miami, Florida, United States

• Supervised and managed household staff, including hiring, training, performance evaluations, and scheduling to ensure optimal coverage and efficiency.• Fostered a positive and professional work environment, encouraging teamwork and high service standards.• Organized and maintained the principal’s estates, ensuring pristine condition through daily site walk-throughs for cleanliness, maintenance, and security.• Identified, vetted, and managed relationships with vendors, contractors, and service providers, overseeing home renovations and significant projects to ensure timely and high-quality completion• Managed all aspects of the principal’s 63m Super Yacht, including coordination of crew members, captains, dock logistics, maintenance, and regular inspections.• Coordinated docking logistics and maintained personal watercraft and other maritime assets.• Assisted with personal assistant duties, managing the principal’s calendar, appointment scheduling, travel arrangements, and high-net-worth visitors and celebrities.• Served as the primary point of contact between the principal, household staff, vendors, and stakeholders, maintaining clear and effective communication channels.• Represented the principal in meetings and negotiations with vendors and contractors.• Undertook special projects as assigned by the principal, ensuring efficient and high-standard completion, continuously seeking ways to improve household operations and enhance the principal’s lifestyle.• Managed bill and receipt reconciliation, gift purchases, and personal shopping for high-end items, including fashion, furniture, art, and jewelry.• Prepared and organized meetings, parties, and social events.• Managed files, documentation, and large volumes of packages, ensuring tracking and organization.• Utilized Expensify and other financial management apps to streamline invoice and receipt tracking, reducing paperwork processing time by 30% and enhancing budget oversight.

Miami, Florida, United States

• Formulated comprehensive Estate manuals, encompassing property profiles, vendor rosters, and inventory records to streamline procurement processes.• Streamlined travel logistics by skillfully coordinating arrangements and curating up-to-date itineraries and travel documents.• Created an integrated database housing pivotal dates, events, vendors, ongoing projects, budgets, and financial transactions.• Directed the execution of gatherings and exclusive events, both within the residence and at off-site venues.• Spearheaded management responsibilities for five U.S. residences and multiple commercial properties, adeptly overseeing tenant-occupied units.• Assumed responsibility for meticulous bill reconciliation and precise bookkeeping for estates and business operations, demonstrating financial acumen.• Exemplified leadership by supervising and coordinating household and business staff at project sites, adeptly overseeing daily tasks and tracking progress.• Maintained seamless communication with vendors and rigorously monitored their tasks, ensuring efficient operations and task completion.• Developed and executed an organized calendar system to manage executive's schedule, and email accounts resulting in 30% increased productivity and optimized use of time. • Arranged complex travel arrangements with cost savings of 15%, and managed email correspondence with 25% reduction in response time. • Orchestrated board meetings, investor presentations, and corporate events, achieving a 95% satisfaction rate while meeting tight deadlines and budget constraints.• Demonstrated expertise in driving the successful completion of special projects by effectively tracking progress, ensuring adherence to timelines, and surpassing project objectives within defined parameters. Instrumental in the seamless execution of a 27-million-dollar commercial building, leveraging strong project management skills to achieve on-time, and on-budget delivery.

Beijing, China

• Created and implemented training programs that boosted employee productivity and performance, with 95% of trainees reporting improved proficiency and receiving consistently positive feedback.• Implemented a blended learning approach, incorporating e-learning platforms and interactive modules, resulting in enhanced training outcomes and cost savings by 30% while maintaining high-quality instruction.• Onboarded new hires and led training sessions to ensure smooth integration and faster productivity, reducing ramp-up time by 50%. Conducted training needs assessments and created targeted learning interventions, leading to a 20% boost in employee competence and confidence.• Successfully executed and managed large-scale events, exceeding client expectations and ensuring seamless operations, increasing event attendance and engagement by 25%. Hosted educational events for the South Florida region monthly.• Composed thorough vendor evaluations, negotiated favorable contracts, and secured competitive pricing, resulting in a 20% reduction in event expenses.• Developed detailed plans, budgets, and timetables and managed a variety of projects, ensuring adherence to deadlines and budget constraints.• Created an evidence-based curriculum for the training of 300 employees in the US and Canada, resulting in a 90% customer satisfaction rate.• Utilized data-driven decision-making and assessment strategies to evaluate the effectiveness of curriculum initiatives, resulting in continuous improvement and the development of evidence-based instructional practices that positively impacted student achievement and customer success. Executed a variety of platforms to post lessons online and oversaw technical and administrative support for virtual educational resources.• Developed and designed assessment tools, conducted pre- and post-tests to evaluate knowledge, attitudes, and skill application, leading to measurable improvements in both knowledge and skills.

Miami, Florida, United States

• Fostered and upheld effective communication with stakeholders—including administration, faculty, staff, parents, and students—to ensure the success of learning programs and support student growth.• Developed and implemented specialized behavioral and educational plans, (FAB/BIP/IEP/504 Plans) and strategies to students with various types of disabilities.• Created and executed tailored instructional plans for classrooms and professional development courses, enhancing student engagement, academic performance, and staff development.• Conducted training and technical support to 100+ colleagues on various online platforms and applications, including Edmodo, Near Pod, Class Flow, and Promethean Activ.• Conducted thorough performance evaluations of teachers that identified areas for improvement and implemented targeted strategies tailored to the specific needs of each class, which led to a 12% enhancement in instructional quality and a 7% student achievement boost.• Led meetings, interviews, and performance evaluations, provided clinical supervision to interns, and supported the onboarding of new hires, creating a collaborative and supportive work environment.• Increased student SAT test scores by an average of 100 points and raised pre-ACT and ACT scores by an average of 5 points.• Planned, developed, and trained a team of 30+ volunteers and support staff to implement and supervise test sites for the SAT and ACT providing a successful administration of the exam to over 500+ students. •Increased student SAT test scores by an average of 100 points and raised pre-ACT and ACT scores by an average of 5 points.• Led implementation and supervision of SAT and ACT test sites providing accurate and timely information.• Actively participated in the Congressional Caucus for two years, serving as a panel speaker and passionately advocating for the interests of colleagues and students, influencing policy discussions, and positively impacting the educational community.

Miami, Florida, United States

• Developed and implemented innovative and engaging curriculum in alignment with ORR and government standards, ensuring students receive a high-quality and impactful learning experience.• Created and maintained a comprehensive daily census spreadsheet and dynamic presentations to provide detailed updates to Site Supervisor, ORR officials, and government agencies, showcasing the site's progress and achievements.• Supervised and optimized daily operations, overseeing a team of Alpha Guides to ensure smooth facilitation of learning activities and maximize student motivation and success.• Utilized data analysis skills to analyze information and conduct meetings, leading to the identification of areas for improvement and the implementation of effective strategies to enhance learning outcomes.• Demonstrated exceptional organizational agility in handling highly confidential information and time-sensitive documents while communicating with government agencies, maintaining a strong focus on compliance and accuracy.• Collaborated closely with the hiring manager, human resources, and payroll teams to facilitate a seamless full cycle auditing and reclassification process, ensuring Guide performance and accountability.• Employed strong leadership and communication skills to efficiently manage Case Managers' and Clinicians' schedules through Shift Planning, optimizing staffing and resource allocation.• Demonstrated excellent attention to detail in scanning and managing social media apps, prioritizing site safety and promptly addressing any potential concerns or issues.

Master’S Degree, Educatonal Leadership And Administration, General

Master'S Degree, Educational, Instructional, And Curriculum Supervision

Bachelor Of Science - Bs, Special Education K-12 With Esol