B2B sales. Retail marketing. Prospecting and closing sales.Networking and strategic alliances between producers/manufacturers and potential customers.

1. Creation of content for RRSS: Facebook, Instagram, TikTok or others.2. Video editing.3. Subtitling of content.

"If you're Latino, you've come home."stephar@sudamericabusiness-group.comSBG Purchasing Center, with presence in 4 continents, and The Hispanic Retail Chamber of Commerce: representatives of small and medium retail companies in the United States, with accredited alliances in USA and LATAM. 1.- Prospecting and personalized attention to producers/manufacturers/suppliers of supermarket retail.2.- Closing of sales and follow up in subscription to SBG Purchasing Center - Diario Retail - HRCOC3.- Sending of email marketing - mass mailings4.- Post-sales follow-up, support to affiliated clients.We are the most representative network of Hispanic and non-Hispanic retail businesses, offering our associates the possibility to promote their products and obtain greater sales reach.

- Customer Service: Attention to communication channels: WhatsApp, Tidio Chat, Many Chat, Outlook, Facebook, Instagram and Call Center. Provide information to customers through these media and encourage them to purchase the services offered.- Commercial Area: Follow up on potential leads, using tools such as HubSpot CRM. Elaboration of proformas / quotations.Closing sales, formalization and advice to new clients; post-sales follow-up. Scheduling and presentation of the work team in meetings with potential clients (cinemas, First Division Costa Rica soccer teams, sports associations, etc); taking important notes during the meeting; sending minutes, via email, about each meeting.- Wolk Distributors:Accompaniment in registration of new clients, advice on plans to choose, according to the client's need. Sending monthly commissions, as appropriate to each distributor, for new registrations of the month and concurrences of previous months; use of Excel to control these payments.- Wolk customers: Follow-up with active customers, via call, to validate how their experience has been, offer other complementary services for their company, address any other request regarding the service provided.- Content creation: Create/edit images in Canva, for WhatsApp catalog; creation of data sheet with information about services offered; weekly content about Wolk Point of Sale System (images and scripts) to be published in WhatsApp groups, shared with distributors.- Mailbox monitoring: Monitor that the mailboxes of each department (Outlook), are attended within no more than two hours.- Data collection for the Wolk BDD, from RRSS and the rest of the communication channels.- Support to Management, in the management of various tasks.

Writing of several articles, published in the Business School Specialized in Online Training (EuroInnova).

Test of modifications and updates added to SimpleTV's internal system. Handling of Evergent, and control in Microsoft Excel.

Audit of the management performed by virtual agents, through chat (WhatsApp, RRSS, text messaging and website), email and outbound calls. In turn, training and feedback on SimpleTV processes.

Customer service in various skills: RRSS, chat, e-mail and outgoing calls, for the SimpleTV satellite television service.

Description of items in stock: supplements, cosmetics, food, optics, babies and moms, orthopedics, hygiene, health, home.

Writing articles between 350-400 words to be published in a section of the US online newspaper The Opinion. Topics: health, nutrition, beauty, homemade recipes, cooking, food, maternity, babies, exercise, diets and more.

Evaluation and correction of transcription: spelling mistakes, errors in information provided, misuse of transcription rules, among others.Use of Excel to monitor transcriptionists during the correction and modification of advertisements.

Transcription of data provided by companies published free of charge in Infoguia Venezuela's web portal.Use of Word and Excel; the latter to receive corrections required in the information of published companies.

Management of incoming calls for Cantv services: telephony, internet and satellite television.