Provided customer service via live chat and email, assisting customers with inquiries, troubleshooting issues, and offering timely solutions. Communicated clearly and effectively to ensure customer satisfaction, handling multiple conversations simultaneously. Collaborated with internal teams to resolve complex issues and improve overall service quality.

Detail-oriented and efficient Data Entry Specialist with a proven track record of accurately inputting and managing large volumes of data. Highly skilled in data organization, quality control, and maintaining data accuracy and confidentiality.