Steph Bauer Email & Phone Number

Charlotte, NC, US

NY, New York, US

Building & launching America's first virtual care program dedicated exclusively to stroke survivors.

Davidson, North Carolina, US

San Francisco, CA, US

• Improved all funnel metrics within first 6 months, including a 26% increase in nursing contracts and a 42% increase in nursing job applications, equating to $20 M
• Established A/B testing framework to ensure data-driven decision making for all feature releases, which resulted in operational workflow redesign that increased job applications 2x
• Created product vision and multi-year roadmap for demand expansion to grow revenues by estimated $400 M
• Co-chaired Marketplace Executive meetings, ensuring alignment & collaboration across all company stakeholders
• Rebuilt 7 person product team by redefining roles & responsibilities, setting competency framework, and raising standards against key core PM skills, which led to an increase of engagement by 105%

Teaneck, New Jersey, US

• Led team of 50+ PMs & PAs across the US and Canada with 2x headcount growth YoY
• Grew PM revenues 3x in 2021 by owning business development efforts for HC & LS verticals
• Increased engagement and retention metrics by implementing structured interview, onboarding, management and enablement programs

Teaneck, New Jersey, US

• Insurance Company: Modernized billing & payments app in partnership with CIO & CMO for Personal Insurance customers to increase self-service opportunities, reducing call center volume for billing calls by 21% (YOY)
• e-Commerce Company: Developed taxonomy management system to improve speed to market by 43% for taxonomy changes and enable improved navigation options for customers

Dublin 2, IE

• Global Consumer Health Company; Big Data Advanced Analytics
• Transitioned client from using waterfall to agile methodology in order to establish program to develop products and commercialize insights generated from big data analytics
• Determined requirements for MVP data asset buildGlobal Medical Device Company; Care Pathways Transformation
• Led product development for a platform to manage post-discharge care of Heart Failure patients, aimed at decreasing avoidable readmissions
• Managed cross-functional development team across 3 geographies (US, UK, India)
• Devised go-to-market strategy to pilot platform in 2 UK trusts for validation and publication of results and eventual commercializationGlobal MedTech Company; Acute Care Collaboration

Indianapolis, Indiana, US

• Consolidated pricing, reimbursement, & access functions for 12 UK hub countries to decrease regulatory submission time by over 60%
• Designed drug pipeline training program for hub Directors to decrease individual research time by 20 hours per drug (est.)

Los Angeles, CA, US

• Restructured patient referral system, resulting in a 500% increase in referrals and assurance of a 1-day turnaround time for all inquiries
• Developed online multi-media learning portal for MDs to ensure 100% compliance with CME requirements
• Created membership database management system and managed membership for 145 Cardiologists, increasing physician engagement by 75%

Los Angeles, CA, US

• Headed automation of patient experience survey to increase satisfaction from 80% to 95%
• Managed budgets & devised plan to achieve 15% cost reduction in 8 outpatient depts
• Led team of 10 to create an orientation program for all new hire assistants

Master Of Business Administration (M.B.A.), Strategy & Change Management

Bachelor Of Science, Business Administration; Double Concentrations In Corporate Finance & Strategic Management