Stephanie Drost Email & Phone Number

Winter Haven, Florida, United States

As the Sales Director at the Holiday Inn and Hampton Inn in Winter Haven, Florida, I am dedicated to driving growth and excellence in the hospitality industry. With a proven track record of boosting revenue and fostering valuable client relationships, I lead a dynamic sales team in achieving and exceeding targets. My passion for delivering exceptional guest experiences and my in-depth knowledge of the local market enable me to create innovative sales strategies and collaborations. I am committed to maintaining the highest standards of customer satisfaction and contributing to the continued success of our hotels in this vibrant community.

Winter Haven

Winter Haven, Florida

202 Cypress Gardens Blvd, Winter Haven, Fl

I am part of a management team that is responsible for booking groups into the system, direct billing contracted clients, and ensuring consistent customer service. I am responsible for scheduling the front desk staff, and making arrangements to accommodate requests off and for vacations. I keep the desk organized by embracing new technology, and sharing it with my team to keep us on the cutting edge. I frequently research ideas to bring our guests the best stay possible, and we often implement those ideas.

Crawfordville, Florida

202 Cypress Gardens Blvd, Winter Haven, Fl

I am responsible for many front office duties, handling guest complaints, and taking special care of our corporate clients. I also have taken on the added responsibility of relief Night Audit.

Frostproof, Fl

22900 Hwy 27 South, Lake Wales Florida

I made the breakfast supply, and Suite Shop orders. I also handled guest disputes, phone inquiries, reservations, and payments. Along with the duties of a desk clerk, I also was responsible for many front office duties, such as making spreadsheets, returning emails and faxes, organizing files, and double checking orders.

3101 Golfview Rd, Sebring, Fl 33870

I was responsible for our guests' satisfaction. I also handled front office duties such as, shipping, answering phone inquiries and emails, faxing, and billing. I made reservations and checked guests in and out of the hotel. I was also the assistant to the banquet manager. I booked the meeting rooms for events, made and sent out contracts, updated the event calendar, and assisted with catered parties.

15960 Nw Us Hwy 441, Alachua, Fl 32615

I accommodated hotel, patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

3200 River Ranch Blvd, River Ranch, Fl 33867

Master Of Public Administration - Mpa, Adult And Continuing Education And Teaching

Master Of Education - Med, Adult And Continuing Education And Teaching

Bachelor Of Applied Science - Basc, Information Technology

Bachelor'S Degree, Computer Software Engineering

Education record

Education record