Performed regular upgrades to keep systems updated and in good working order.Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.Assessed performance of operating systems, software and hardware and addressed any problems observed.Offered technical support on-site, via phone or email for enhanced customer service.Maintained scanners, printers and other computer peripheral equipment.Set up and installed new hardware and software systems to customer requirements.Assisted employees with general administrative needs relating to passwords, application access and forms and policies.

I am responsible for maintaining the company’s technology infrastructure. I provide technical support to employees, troubleshoot hardware and software issues, and perform regular system maintenance, including updates, backups, and security checks. I manage the network setup and maintenance, ensuring secure and reliable connectivity, and handle the installation and configuration of new hardware and software. Keeping detailed records of IT assets and procedures is also part of my responsibilities. Furthermore, I manage the company website and have enhanced its functionality and user experience

In my role as an AutoCAD draftsman, I use CAD software to produce detailed 2D and technical drawings based on specifications from engineers and architects. I worked closely with these professionals to ensure that all drawings met project requirements and specifications. I ensured that all drawings were accurate and compliant with industry standards and regulations. Additionally, I maintained an organized library of drawing templates and documentation, which facilitated efficient project management. This position required a keen eye for detail, strong technical skills, and effective collaboration within a team environment.

In my role as a CCTV operator, I was responsible for monitoring surveillance systems to ensure the safety and security of the premises. I diligently analyzed both live and recorded footage to detect any suspicious or illegal activities, promptly reporting these incidents to the appropriate authorities. Regular maintenance and inspection of the surveillance equipment were also part of my responsibilities, ensuring optimal performance at all times. Additionally, I managed the recording and storage of all footage, adhering to data protection laws and maintaining detailed logs and incident reports.