Stephen Abbott

Stephen Abbott Email and Phone Number

Executive Consulting - Lending and FinTech Professional @ Flex Payment Solutions
Stephen Abbott's Location
Lawrenceville, Georgia, United States, United States
Stephen Abbott's Contact Details
About Stephen Abbott

Executive leader with experience in Client Engagement/Management, Customer Success. Executive leader in call center operations and support. Extensive experience with Operations Management for workflow production and best business practices. Skilled in areas of data review and analysis, reporting, incentive plan development and change management.

Stephen Abbott's Current Company Details
Flex Payment Solutions

Flex Payment Solutions

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Executive Consulting - Lending and FinTech Professional
Stephen Abbott Work Experience Details
  • Flex Payment Solutions
    Sr. Payments Advisor
    Flex Payment Solutions May 2023 - Present
    Fenton, Missouri, Us
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  • Strategic Link Consulting
    Vice President Of Strategic Client Engagement
    Strategic Link Consulting Sep 2018 - Jun 2023
    Kennesaw, Georgia, Us
    View
  • Strategic Link Consulting
    Senior Director Of Acs And Recovery Services
    Strategic Link Consulting Feb 2018 - Dec 2018
    Kennesaw, Georgia, Us
    Oversee vendor relationships and performance
    View
  • Independent Consultant
    Executive And Operational Collections Consultant
    Independent Consultant Mar 2015 - Apr 2018
  • Alliance One Receivables Management Inc. (Teleperformance Arm)
    Vice President, Strategic Account Management Collections
    Alliance One Receivables Management Inc. (Teleperformance Arm) Aug 2014 - May 2015
    Responsible for several collections programs for operational support. Served as SME/Consultant for collections and performed direct client engagement. Assisted company with new programs at Dallas site location.
  • Aegis Global
    Vice President, Strategic Business Leader - Collections
    Aegis Global Jan 2014 - Aug 2014
    Responsible for all US and Costa Rica outbound and inbound collections operations for multiple client portfolios in a BPO setting. Provide sales support in respect to new collections ventures for the global Aegis footprint.
  • Regions Bank
    Vice President, Group Asset Recovery Collections
    Regions Bank Nov 2010 - Feb 2013
    Birmingham, Alabama, Us
    Oversee first party collections operations for consumer, commercial accounts related to charge-off accounts. Responsible for vendor management pertaining to agency placement and litigation.
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  • Rc, Inc.
    General Manager
    Rc, Inc. Dec 2009 - Oct 2010
    Oversaw all operations, productivity and financial performance for a third party collection agency specializing in HOA Receivables for the vacation ownership industry.
  • Orange Lake Resort
    Special Project Coordinator/Consultant
    Orange Lake Resort Apr 2009 - Dec 2009
    Orlando, Florida, Us
    Worked on special projects with the Capital Management Department.
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  • Tempus Resorts International
    Senior Director Of Financial And Client Services
    Tempus Resorts International Dec 2004 - Mar 2009
    Us
    Oversaw operations for collections, cash receipts, payment processing.
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  • Orange Lake Resort
    Director Of Financial Services
    Orange Lake Resort Aug 2001 - Dec 2004
    Orlando, Florida, Us
    Responsible for collections and recovery operations and foreclosure attorney management.
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  • Starwood Vacation Ownership
    Manager Of Owner Services
    Starwood Vacation Ownership Mar 2000 - Aug 2001
    Orlando, Florida, Us
    Responsible for the inbound call center operations of over 50,000 owners and 14 resorts. Responsible for call center key metrics and call quality assurance.
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  • Westgate Resorts
    Collections Manager
    Westgate Resorts 1995 - 2000
    Orlando, Florida, Us
    Oversaw collection operations and customer service for maintenance and tax, down payment and lease portfolios.
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Stephen Abbott Skills

Call Centers Team Building Management Vendor Management Leadership Operations Management Risk Management Executive Management Customer Service Finance Process Improvement Banking Credit Financial Services Portfolio Management Strategic Planning Accounts Receivable Forecasting Microsoft Office Call Center Employee Relations Budgets Customer Satisfaction Accounting Contract Negotiation Training Negotiation Team Leadership Change Management Leadership Development Teamwork Team Management Account Management Hospitality Inventory Management Time Management Data Analysis Litigation Problem Solving Sales Receivables Analysis Budgeting Business Management Lotus Notes Visio Credit Risk New Business Development Customer Retention Business Process Improvement Financial Analysis

Stephen Abbott Education Details

  • University Of Phoenix
    University Of Phoenix
    Business Management
  • Valencia College
    Valencia College
    Business

Frequently Asked Questions about Stephen Abbott

What company does Stephen Abbott work for?

Stephen Abbott works for Flex Payment Solutions

What is Stephen Abbott's role at the current company?

Stephen Abbott's current role is Executive Consulting - Lending and FinTech Professional.

What is Stephen Abbott's email address?

Stephen Abbott's email address is st****@****ces.com

What is Stephen Abbott's direct phone number?

Stephen Abbott's direct phone number is +140734*****

What schools did Stephen Abbott attend?

Stephen Abbott attended University Of Phoenix, Valencia College.

What are some of Stephen Abbott's interests?

Stephen Abbott has interest in Social Services, Children, Civil Rights And Social Action, Education, Animal Welfare, Health.

What skills is Stephen Abbott known for?

Stephen Abbott has skills like Call Centers, Team Building, Management, Vendor Management, Leadership, Operations Management, Risk Management, Executive Management, Customer Service, Finance, Process Improvement, Banking.

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