Stephen Abercrombie personal email
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I enjoy variety and new challenges . My current role at Jaguar allows me to express myself and fully explore my potential whilst helping to launch exciting new vehicles.
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Product SpecialistJaguar Cars Mar 2012 - Mar 2022MidlandsWorking as part of a team in order to launch new vehicles at the Castle Bromwich manufacturing plant. Working with Engineers , Management groups and safety teams in order to formulate design studies and presentations in order to successfully launch new vehicles and successive model uplifts.. Responsible for risk assessments , ergonomic studies , technical presentations and investigations , and representing the manufacturing side of the business to help achieve a smooth and successful installation of ground breaking new products and production techniques .Responsible for creating a standardised work document and to train associates in the best practices in order to achieve a lean manufacturing process.
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Group Warranty AdministratorKnights Bmw Dec 2002 - Sep 2011Stoke-On-Trent, United KingdomGroup Warranty Administrator at both Knights BMW dealershipsMoved onto bigger challengesIncluding invoicing Warranty and Retail work , responsible for New , Extended and Insured Warranties to include their effective administration , data entry , repair claim submissions and account debit control using Kerridge computer systems. Processing maintainence packages.Negotiating goodwill from the manufacturer.Monitor and control of parts storage and advising the workshop to help maximise their work . Responsible for monitoring Warranty performance using data supplied by the manufacturer .Training Aftersales staff in the role to reflect both technical and procedural .II also remain fully up to date with product knowledge in order to support the Aftersales team where appropriate , and to help and advise the customer with regards to achieving best customer satisfaction .
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Service AdvisorWestbury Garage May 2001 - Oct 2002Shrewsbury, United KingdomService Advisor answering to the Service Manager .Use of the computer to Invoice repairs to the customer and Warranty , create customer bookings and workshop loading , maintaining a customer database , including point of sale tranactions .
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Bmw Senior Technician , Service Advisor , Warranty AdministratorCooper Bmw Banstead Aug 1996 - Nov 2000Banstead , SurreyBMW Senior Service Technician. concentrating on the quality and maintenance of the entire BMW range. Fault finding and quality control within the workshop .A BMW M-Power qualified technician with a high first time fix rate, specialising in diagnostic matters and vehicle quality.I evolved from a technical role to become a Service Advisor answering to Service Manager. Customer facing responsibilities, handling the first point of contact, telephone, e-mail, and face to face with the customer, through to final invoice and hand over of vehicle . Additionally responsible for computer administration at the dealership.I was then asked to run the administration of the BMW Warranty system – to include monitoring of claim submissions, invoicing the claims and effective parts management for return or disposal. -
Bmw Senior TechnicianReg Vardy Plc Aug 1992 - Aug 1996Bromley, United KingdomSenior BMW Service Technician involved in all areas of the Marque’s maintenance.
Stephen Abercrombie Skills
Stephen Abercrombie Education Details
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Brittons Secondary SchoolGce Mathematics , English Language , English Literature , Geography , History , Economics
Frequently Asked Questions about Stephen Abercrombie
What is Stephen Abercrombie's role at the current company?
Stephen Abercrombie's current role is Product Specialist at Jaguar Cars Ltd.
What is Stephen Abercrombie's email address?
Stephen Abercrombie's email address is co****@****ail.com
What schools did Stephen Abercrombie attend?
Stephen Abercrombie attended Brittons Secondary School.
What are some of Stephen Abercrombie's interests?
Stephen Abercrombie has interest in My Garden And The Countryside, Internet And Web Page Design, Classic Car Shows, Civil Rights And Social Action, Health, Environment, Formula 1 And Most Forms Of Motor Sport, Home Computing, Country Walks, Science And Technology.
What skills is Stephen Abercrombie known for?
Stephen Abercrombie has skills like Vehicles, Automotive, Automobile, Customer Satisfaction, Problem Solving, Customer Service, Product Launch, Manufacturing, Parts, Continuous Improvement, Dealers, Lean Manufacturing.
Not the Stephen Abercrombie you were looking for?
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Steven Abercrombie
United Kingdom1hotmail.co.uk -
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Steve Abercrombie
User Experience Manager | Combining Ux, Ui And Code To Craft Digital Experiences At Goodwood ✨Ferring1goodwood.com1 01243 7XXXXX
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