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Lead product group focused on the continual growth and success of compliance and regulatory suite of products.Lead Data Analytics Solutions team focused on delivering enhanced business intelligence, data models/structure, and product creation as they relate to Claims, Fraud Analytics, Compliance, Decision Analytics, and business operations.

Focused on increased customer satisfaction and repeat business through relentless pursuit of innovative resolutions to problems arising from compliance requirements facing customers. Oversight of Compliance Solutions product owners and associates in the delivery of core products. Facilitate close cooperation among members to share information and develop solutions to meet broad array of regulatory reporting solutions.Oversaw the solution groups strategy and roadmaps, while coordinated all aspects of development and rollouts with responsible product owners and development teams.

•Product Owner responsibilities for compliance products within an Agile/SCRUM environment.•Managed a team of Associates, Sr. Associates, and Analysts.•Responsible for the oversight and management of all subpoenas, third party requests, and citizen inquiries processed in relation to the ISO ClaimSearch database. •Lead the execution and oversight of third party security audits, including SOC II Type 2 reports, HITRUST, and third-party security reports relating to the ISO ClaimSearch database.•Development and support of business requirements and related standard operating procedures within the compliance unit as well as new user privacy and security training.•Managed internal and external compliance audits.•Worked closely with government relations team to ensure full compliance with applicable regulations as well as spearhead efforts to ensure comments and feedback are distributed to the appropriate regulators when necessary. •Oversaw the completion of security access reviews completed by the Compliance unit.

•Evaluated customer compliance with established company standards for contracts, Privacy and Security Policies, and permissive use of products in accordance with Federal and State privacy legislation.•Analyzed outlier reports, statistics, and use patterns identified through analytics to conduct on-site reviews of customer compliance with product reporting procedures, query procedures, or access levels assigned to end-users in relation to job duties.•Analyzed daily, weekly, monthly, and quarterly security reports to ensure compliance with established policies and procedures.•Conducted internal access reviews in accordance with internal audit requirements.•Participated in reviews of existing regulatory statutes to determine impact on current reporting requirements.•Lead and/or participate in assigned projects using established project management techniques to deliver projects within their established budget and timeline.•Assisted in the development of Business Requirements and other documentation. Authored and disseminated project plans and project documents, including procedures, proposals, progress reports and presentations.•Proactively identified system enhancements, process improvements and efficiency opportunities within compliance unit and functions.