Stephen Artz Email & Phone Number

Easton, Md, Us

• Support 16 domestic and international business units with import/export trade compliance transactions• Regulatory experience, specifically ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations)• Expert in Pentagon ERP System for order creation and inventory management, all while ensuring data accuracy• Hands-on use of Harmonized Tariff Code (HTS) as well as Schedule B• Maintain standards and conduct issue resolution to improve cycle time and customer success• Proficient using ACE portal to file ITNs for export shipments over $2500, licensed, and license exception shipments

United States

• Joined global start-up at inception and contributed to business growth of 0 to 10 clients ($500M enterprises) by acting as a primary liaison between the client and company • Maintained ongoing communications and open opportunity pipeline with real estate and property executives• Conducted ongoing prospecting, cold calls, and emails to support new business and current customer installations• Owned and maintained company-wide Zoho CRM platform including set-up, data entry, and new hire trainings• Created and exported CRM reports for executive team meetings• Coordinated customer installation of BMS hardware with on-site property managers and building data engineers• Managed all RFI intake submissions and paperwork• Oversaw technology suppliers and summitted purchase orders to support inventory growth• Ensured projects adhered to stated timelines while keeping customers and internal teams informed

Atlanta, Georgia, United States

• Supported a team of three in receiving inspections and processing 1,000s of aircraft components yearly for dispatch to outside MRO facilities• Worked between sales and FAA DAR to obtain FAA 8130-3 tags for ‘NEW’ articles and components when applicable• Well-versed in FAA/EASA trace documentation• Designated as a repair station receiving inspector, including checking for visual damage and accompanying paperwork• Prepared inbound cores as well as cores owed on claims to vendors• Processed additional billings to customers for above and beyond repair costs• Assisted sales and Export Compliance Manager with international export guidelines• Used online database parts search engines to facilitate optimal pricing and TAT for customer-owned aircraft components

Norcross, Ga

• Managed a team of 6 quality assurance/shipping specialists on customer success, delivery and distribution of commercial aircraft and helicopter interior parts• Promoted within 9 months for strong leadership skills, work ethic and passion for company growth• Assisted over 3,000 commercial airlines and helicopter operators with questions around certification, tracking and documentation. High-profile customers include Delta, Lufthansa, Quantas and KLM• Supported sales team with project worth $4M serving HAECO/TAECO commercial aviation MRO facilities internationally• Maintained discrepancy log for errors and approved all invoicing of shipping product• Under my managerial supervision, restructured the team for greater operational efficiency, output and sales collaboration

Norcross, Georgia, United States

• Managed 500k to 1M in inbound and outbound weekly shipments through Quantum Control component software to ensure FAA and ASA quality guidelines and maintain inventory database

Alexandria, Virginia, United States

Managed employees, customer satisfaction, and projects for a start-up company specializing in home maintenance

Charleston, South Carolina Metropolitan Area

• Responsible for over $4M dollars’ worth of inventory for the BMW division including processing and handling of inbound vehicles from domestic and international factories• Managed the dealership-wide ERA computer program including vehicle, pricing, gross/net revenue, customer information

Various Locations

Relief Pitcher for Charleston Riverdogs (Class A Minor League Affiliate) (Jul. 2007 – Aug. 2007)Relief Pitcher for Tampa Yankees (Class A+ Advanced Minor League Affiliate) (Mar. 2008 – Aug. 2008)• Pitched in ~50 games in cities up and down the east coast competing against other Major League Baseball organizations within the South Atlantic League and Florida State League• Participated in intense ramp-on period of physical conditioning with pressure to perform at highest abilities• Engaged in high-stress assignment as practice pitcher for Major League Yankees players undergoing rehab