Stephen Asencio Email & Phone Number

Pickering, ON, CA

Pickering, Ontario, Canada

• Leading a team of 6 staff to effectively open and close the store in absence of the Store Manager following the proper protocol established by head office
• Creating staff action plans based on employee performance which have been implemented by the Assistant Store Leader and Store Manager
• Assisting in hiring and coaching of 4 part time staff to achieve sales targets and exceed previous conversion rates.
• Monitoring customer traffic to determine appropriate staffing and create engaging customer-centric selling and service environment.
• Completing all point of sale opening and closing procedures including counting the contents of the cash register.

Toronto, Ontario, Canada

• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Completed loss prevention initiatives as well as conducted 4 semi-annual audits to reduce store shrink
• Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
• Performed all financial activities effectively and in accordance with store policy including cash handling and reporting, price changes, and returns

Pickering, Ontario, Canada

• Prepared, organized, and executed dishes for over 100 customers on a daily basis
• Worked on the main kitchen overlooking a team of 5-6 cooks, leading and supervising food preparation, and ensuring quality control.
• Coordinated and completed vendor and food supply orders on a weekly basis
• Monitored holding, storage, stocking, and food in accordance with restaurant sanitation standards and Canadian Food Inspection Agency standards

Pickering

• Cleaned and inspected equipment, kitchen appliances, and work areas to ensure functional operation of the kitchen
• Prepared and cooked menu items listed on the production schedule.
• Assisted in managing the inventory of all ingredients to ensure kitchen was appropriately stocked
• Handled and stored all food products and materials in compliance with applicable government and company regulations.