A highly motivated and effective IT professional with extensive experience in the Information Technology industry. Strong verbal, listening and written skills. Comfortable interacting with all levels of the organization. Completely dedicated person. A huge advocate of Value-Add. Able to negotiate and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve individual and team goals. Committed to quality and excellence. Able to clearly communicate technical verbiage with non IT personnel. ITIL Certified Practitioner.Diverse background with many skill sets. JOATMON (jack of all trades, master of none) is a fortunate moniker I hold in high regard due to the benefit of working remotely, with a team, while staying self-motivated, on-task, and on-budget. I can adapt to changes well and support any and all technology given proper training. Family leader and supporter, Military Veteran, and BACA (Bikers Against Child Abuse) member.Specialties: IT Operations Management, Project Management, Microsoft Networks, Network Operations, Remote Infrastructure Management, Email Technologies, Vmware vSphere, IP Telephone System, PBX, Virtualization, Cisco Network, WiFi, LAN, WAN, Backup Technologies, Vendor Management, Business Continuity, Audio-Video Technologies, CCTV Surveillance, Skype for Business, LRS, O365, Transitions, Incident/Problem Management, People Management, and Project Management, Global Application System Engineering and Administration, Server Administration, Software Installs and Support, Upgrades, Patching, Hardware Installation and Maintenance, Physical and VM Environments, among other skills.