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Stephen B. Email & Phone Number

Payment Fraud Prevention Manager at Starling Bank
Location: Portsmouth, England, United Kingdom 7 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Starling Bank
Role
Payment Fraud Prevention Manager
Location
Portsmouth, England, United Kingdom
Company size
731 employees

Who is Stephen B.? Overview

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Quick answer

Stephen B. is listed as Payment Fraud Prevention Manager at Starling Bank, a with 731 employees, based in Portsmouth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephen B..

Stephen B. previously worked as Customer Service Team Manager at Starling Bank and Claims Operations Manager at Disastercare Platinum. Stephen B. studied at Mayfield Comprehensive.

Company email context

Email format at Starling Bank

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Starling Bank

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Profile bio

About Stephen B.

A proven Leader across both Customer Operations and Financial Crime, during my career I have gained a real understanding of what leadership looks like and how this drives success within my teams.I have a proven record over time of delivering results and have acquired the operational skills to progress further, I have shown consistently that I have the qualities required including, but not limited to; Leadership, Problem solving, Decision making, Prioritising, Horizon Planning, Communication, Data analytics and strong People Development & Management skills.I am able to work proficiently both on my own, or as part of a team, always willing to learn new skills or take in further knowledge from other departments, looking for solutions to problems and how these will impact the wider team and/or other departments.I have been well respected across my peers, my wider team and department in all roles that I have undertaken. My current skill set will allow me to grow further by utilising my existing qualities and along with the broader knowledge I gained on the ICA Managing Fraud advanced certificate, which gave me a more holistic outlook on Financial Crime and a greater understanding of the regulations, PRS and the CRM code which govern us including the changes to consumer duty.

Current workplace

Stephen B.'s current company

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Starling Bank
Starling Bank
Payment Fraud Prevention Manager
london, london, united kingdom
Website
starlingbank.com
Employees
731
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Company profile
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7 roles

Stephen B. work experience

A career timeline built from the work history available for this profile.

Payment Fraud Prevention Manager

Current
Starling Bank

Southampton, England, United Kingdom

Jun 2021 - Present

Customer Service Team Manager

Starling Bank

Southampton, United Kingdom

Managing a Team of Customer Service Agents within an awarding winning Fin-Tech Bank.Training, Coaching and Mentoring to improve the customer experience.Supporting the business ensuring we compile with our banking licence and the FCA

Jun 2019 - Jun 2021

Senior Team Leader

Affinion

Portsmouth

A global leader in customer engagement and loyalty solutions by creating and delivering valuable products and services that engage consumers in order to enhance our clients' brands and generate incremental loyalty

Jan 2017 - Sep 2018

Team Leader

Affinion

Portsmouth, United Kingdom

Protection and AssistanceOur protection products provide reassurance, peace of mind and assistance as customers go about their everyday lives at home and abroad. Our products are designed to make life simpler by taking away the worries and anxieties that arise when things go wrong as well as avoiding the costs of unexpected bills for emergencies.Our clear and transparent product benefits are supported by a simple and seamless customer experience enabling immediate usage and value through automatic enrolment, so customers can instantly benefit and derive value from our products.Mobile phone insuranceGadget and personal possessions insuranceMotor breakdown coverHome emergency coverIdentity theft protectionPersonal credit status informationLock and key replacement coverLocksmith assistanceWarranty and repair coverPurchase protectionExperienced Contact Centre Team Manager with a proven record in motivating a team, delivering and exceeding results over the last 12 months, always striving to exceed customer and clients expectations able to resolve escalations and complaints by ensuring a satisfactory resolution is reached.I always ensure all of my agents are trained, coached and monitored (121) in their duties looking for areas of improvement.Proficient in HR duties and performance related tasks, not afraid to manage people through a capability process and rewards and recognise success when it happens.Able to work on my own as well as part of team,

Nov 2013 - Jan 2017

Team Manager

Mitie

Manager a team of advisers in a maintenance call centre dealing with blue chip companies.

Mar 2012 - Jun 2013
Team & coworkers

Colleagues at Starling Bank

Other employees you can reach at starlingbank.com. View company contacts for 731 employees →

LR Lucien Rowe Lucien Rowe Colleague at Starling BankGreater Southampton Area, United Kingdom View → GN Gugu Nzima Gugu Nzima Colleague at Starling BankJohannesburg, Gauteng, South Africa View → TL Tina Langford Tina Langford Colleague at Starling BankLocks Heath, England, United Kingdom View → JK Jonathan Keeble Jonathan Keeble Colleague at Starling BankBarry, Wales, United Kingdom View → BV Bryan Vullo Bryan Vullo Colleague at Starling BankEngland, United Kingdom View → IR India Ryan India Ryan Colleague at Starling BankLondon, England, United Kingdom View → JW Jay W. Jay W. Colleague at Starling BankCardiff, Wales, United Kingdom View → BL Bronwen L. Bronwen L. Colleague at Starling BankLondon, England, United Kingdom View → JS Jack S. Jack S. Colleague at Starling BankUnited Kingdom View → AM Ana Maria Blasco Rodrigo Ana Maria Blasco Rodrigo Colleague at Starling BankBournemouth, England, United Kingdom View →
2 education records

Stephen B. education

Education record

Mayfield Comprehensive

Education record

Penhale Middle
FAQ

Frequently asked questions about Stephen B.

Quick answers generated from the profile data available on this page.

What company does Stephen B. work for?

Stephen B. works for Starling Bank.

What is Stephen B.'s role at Starling Bank?

Stephen B. is listed as Payment Fraud Prevention Manager at Starling Bank.

Where is Stephen B. based?

Stephen B. is based in Portsmouth, England, United Kingdom while working with Starling Bank.

What companies has Stephen B. worked for?

Stephen B. has worked for Starling Bank, Disastercare Platinum, Affinion, Lloyds Banking Group, and Mitie.

Who are Stephen B.'s colleagues at Starling Bank?

Stephen B.'s colleagues at Starling Bank include Lucien Rowe, Gugu Nzima, Tina Langford, Jonathan Keeble, and Bryan Vullo.

How can I contact Stephen B.?

You can use AeroLeads to view verified contact signals for Stephen B. at Starling Bank, including work email, phone, and LinkedIn data when available.

What schools did Stephen B. attend?

Stephen B. studied at Mayfield Comprehensive.

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