Stephen Bate Email & Phone Number

United Kingdom

Leading the definition, implementation and execution of the strategy for Commercial Claims with Claims SLT.Leading key strategic initiatives, working with owners to develop metrics/OKR’s covering short and longer term ambitions / areas of focus.Ensuring alignment to the broader Commercial Strategy, driving prioritisation, planning and delivery.Representing.

Bolton, England, United Kingdom

Operational lead of c135FTE in Commercial Claims, including Casualty and Motor Injury teams, European Claims and Financial Lines onshore alongside oversight of offshore services across Casualty, Property and Motor claims.Designed and executed Operating Model adjustments aligned to business growth ambitions with internal and external strategic.

Bolton, England, United Kingdom

Led a team of capability development facilitators, enabling professional growth across the motor & lifestyle claims division.Worked collaboratively with senior claims leaders and key stakeholders to improve overall capability and create a high-quality approach to learning and capability growth. Ensured capability development plans and solutions are aligned.

Bolton, United Kingdom

Worked in collaboration with L&D to design, develop and lead a project team to delivery of new best practice platform. A change delivery benefitting c1500 claims staff. Aligned best practice solutions to the immediate strategic objectives.Developed strategy and best practice for technical claims handling considering indemnity spend control, customer.

Bolton, United Kingdom

Was responsible for the development of the Casualty Claims counter fraud strategy and delivery of KPI’s though increasing the departments counter fraud competency. The scope of the counter fraud strategy spanning EL/PL claims, PLPD, CWI, Financial Lines and Industrial Disease Claims. Delivered £40m in cost containment for the year ending 2018.Drove a.

Bolton, United Kingdom

Adopted a forensic and analytical approach to proactively managing a caseload of exaggerated and fundamentally dishonest claims.Designed, developed and maintained an intelligence database implemented across the Casualty function, delivering c£400k in cost containment benefit.

Bolton, United Kingdom

Following a successful tenure in Complex Credit Hire, diversification into EL/PL work managing a varied caseload of Fast and Multi Track cases up to £100k in value.

Bolton, United Kingdom

Assistant to the Deputy Technical Director managing a caseload of Large Loss Multi Track Claims. Drafted complex, technical defences challenging points of law, applications (pre-action disclosure, want of prosecution & strike outs under CPR 3.4) and witness statements, whilst balancing the professional clients requirements and exceeding internal billing.

Bolton, United Kingdom

In the short space of 25 months, I progressed through the Credit Hire Claims department at Keoghs, managing an RTA caseload, strategising against opponents and handling Small Claims and Fast Track Litigation up to £25k in value.

Bolton, United Kingdom

Bolton, United Kingdom