Stephen Batten Email & Phone Number

Robina

Cleveland, Queensland, Australia

Burleigh Heads, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

• CSC was implementing a new offering to sell to its clients. Part of this project required the definition of a generic best fit billing processes and workflow for each of the offering streams.As the Business Analyst on.
• Working with Business SME’s to understand how the offerings are being built and what information is available,
• Working with Business SME’s on how their systems work around the predefined Billing Units,
• Defining… Show more CSC was implementing a new offering to sell to its clients. Part of this project required the definition of a generic best fit billing processes and workflow for each of the offering streams.As the.
• Defining generic billing rules as well as offering specific billing rules,
• Defining Billing workflows for each Offering,

Brisbane, Australia

• CSC won the rights to supply support to the BMA PCN network. CSC was required to provide an interim solution until new processes were to take over.As the Business Analyst on this project Stephen was responsible for
• Reviewing existing support agreements to create a new interim process made to fit the PCN network.
• Documenting the interim solution including all processes and workflows,
• Work with the business to define and implement the workflows for incident and request… Show more CSC won the rights to supply support to the BMA PCN network. CSC was required to provide an interim solution until new.
• Work with the business to define and implement the workflows for incident and request management.
• Documentation review and updating to align with expected deliverable qualities. Show less

Brisbane, Australia

• QR contracted CSC to be the integration partner, and to provide an Archiving solution, for the ETG project. CSC was to Project Manage and provide all integration documentation for the ETG application, which was.
• Carry out the requirements for the archiving of the… Show more QR contracted CSC to be the integration partner, and to provide an Archiving solution, for the ETG project. CSC was to Project Manage and provide all.
• Carry out the requirements for the archiving of the ETG system,
• Provide Business Requirements documentation to QR for the archiving solution,
• Review and update integration documentation prior to submittal to QR. Show less

Brisbane, Australia

• Workday Project– Business Analyst – Oct 2014 to Dec 2014CSC migrated their internal HR systems from a legacy System to a new Workday Systems.As the Business Analyst on this project Stephen was responsible for
• Carry out the impact/Gap analysis of implementing the workday System over top of our current HR systems,
• Required to work with SMEs to review the current processes for reporting and interaction between systems.

Brisbane, Australia

• BHP upgraded their fleet of PCs from Windows XP to Windows 7 computers, as part of this upgrade they locked down the SOE and packaged specific applications to only be allowed on the network.As the Business Analyst on.
• Managing site deployment engineers, including travel arrangements and site attendance,
• Liaising with the site to organise onsite access and site contacts,
• Working with BHP Systems specialist to obtain lists of machines… Show more BHP upgraded their fleet of PCs from Windows XP to Windows 7 computers, as part of this upgrade they locked down the SOE and packaged specific.
• Working with BHP Systems specialist to obtain lists of machines outstanding to be migrated,
• Co-ordinating lists for sites with all the relevant information, and

• CSC is the Software/ System Integrator for the Bechtel project. This project is to implement the ICT applications and systems required to manage and administer the two new mines being built for BHP by Bechtel.The.
• Liaising with client and software SMEs to gather software specific requirements for the new mine sites.
• Preparing the following system documentation deliverables:o System overview specificationso Commissioning plans
• Reviewing and assisting Test Analysts complete Test plans including:o Factory Acceptance plano Site Acceptance plano User Acceptance plan
• Creating/Deploying test environments.
• Completing end to end testing of system install and setup to verify Documentation is correct and in working order.

• Cannington and GEMCO are subsidiary companies of BHP Billiton. As part of this relationship these companies are required to meet the compliance in the Group Level Documents (GLD) which is set by BHP Billiton. As a.
• Gap analysis of the current situation.
• Documenting evidence of compliance or non… Show more Cannington and GEMCO are subsidiary companies of BHP Billiton. As part of this relationship these companies are required to meet the compliance in the Group Level.
• Documenting evidence of compliance or non compliance.
• Prepare power point slides for presentation to the client of the current situation for each GLD item.
• Liaise with CSC SMEs to gather information regarding the compliance of support agreements.

• CSC is the Systems Integrator for the BHP Billiton Mitsubishi Alliance (BMA) Training and Access Management System (TAMS) project. The execution phase saw the implementation of TAMS at all BMA mines and port.
• site data readiness
• site specific data remediation (e.g. OSPAT data)
• Prepare data extracts, photo extracts as required to support business readiness and site go-live
• Provides assistance with installation of Production software environments
• site data load

• Support to finance functions on business systems matters
• Documentation Writing. o Writing Training material. o Writing Administration Documentation.
• Documenting Process flows.
• Liaise with stakeholders to analyse and validate requirements for changes to business management processes, policies and systems.
• Support the alignment/interfacing of business management systems with US systems and standards.
• Provide input to existing business management… Show more

• Final data mapping design and definition.
• In-depth SQL programming and coding into Oracle 10g, Oracle 7 and paradox systems
• Data Analysis.
• Data Translation from legacy systems to new accounting systems.
• Data flow control and design.
• Problem analysis and research when errors occurred.

• Client Requirement gathering.
• Scope and Deliverables definition.
• Problem definition and solution design.
• Documentation Writing.oWriting Training material.oWriting hand over documents of systems rolling from Pre production to production.oWriting support documentation for systems in production for the first and second level.
• Project management of my own project work.
• Project work in team environment.oCRMS modification Project, lead Developer and… Show more

• Analyse of business system database and web front end.
• In depth problem research and analysis.
• Provide relevant resolution documentation.
• Provide ongoing consultation for business systems.

Work for the Soccer club for free creating their current database. Ongoing upgrades are occurring.Database designDefinition of ScopeAccess database creationDatabase Administration

• Work in a development team in charge of software development for the superannuation software Acurity
• Complete changes driven by RFCs throughout the stages of Development, initial testing and after business units UAT testing, rollout to production.
• Use of SQL to update and change DB2 database.
• Develop and implement reports through report code to generate any information required from the superannuation software or Database.
• Develop and implement reports that generate… Show more
• Develop and implement reports that generate letters to specific members.

• Daily tape change responsibilities
• This includes activities of checking for backup completion on UNIX machine in districts around Queensland, verifying backup completion on local machines and finding the correct tapes to remove from jukeboxes. Removal.
• Fortnightly report compilation
• Information gathering including the compilation of systems performance statistics and the… Show more
• Information gathering including the compilation of systems performance statistics and the collation and interpretation of other employee’s input, which is then compiled into a management report of the Facilities.
• Management of tape libraries

Double Diploma Of Information Technology, Software Engineering; Database Design

Associate Diploma Of Information Technology, Software Engineering

Education record