Stephen Beach Email & Phone Number

Philadelphia, PA, US

• Support day-to-day telecom operations and associated moves, adds and changes in a multi telecom enviroment.
• Provide 24X7 support for the telephony infrastructure enviroments, including on-call support.
• Provide technical input and advice on tasks related to infrastructure projects and facility related projects.
• Provide support for Nortel SL100, CS1000 and Option 11 PBX.
• Cisco Unified Call Manager and Cisco Unity Connection voicemail.
• Install and manage overhead paging and overhead speakers throughout hospital.

• Manage large scale installation projects and crews of 10+ workers.
• Installation of Work Area Outlets.
• Installation of Backbone and Horizontal Cable.
• Installation of various telephone, network and computer equipment.
• Support and troubleshooting of various telephone, network and computer equipment.
• Pre-termination organize, form, dress cables, determine length/slack, and label cables.

Philadelphia, PA, US

• Responded in a timely fashion to customer locations for scheduled installations.
• Inspected installation sites to determine best line placement.
• Installed entertainment systems, regular cable systems, networking systems, and security systems.
• Tested all installed components to ensure they were working properly.
• Activated new installations on-site.
• Gave customers brief tutorials on their new equipment.

• Managed the Distance Learning and Videoconference center.
• Scheduled, set up, and operated distance learning classes and equipment.
• Provided audio/visual and computer support for all KPMG meetings and conference rooms within the Philadelphia office.
• Worked with the concierge department providing services such as scheduling, telephone programming, meeting planning, audio/visual operation and support.

Orlando, Florida, US

• Managed and ensured the operation of American Audio Visual's Honolulu office.
• Communicated and assisted various customers in processing audio-visual rental equipment.
• Assisted customers in scheduling and planning conferences.
• Maintained accurate and up-to-date customer database that included financial records.
• Provided necessary technical support during conferences, including equipment repair, set up and break down of equipment.
• Operated a variety of audio/visual equipment, including LCD projectors, various sound systems and projection screens.

Bachelor'S Degree, Broadcast Telecommunication Mass Media

Network Administrator Certification, Computer And Information Sciences And Support Services

Telecommunication Technician Certification, Telecommunications Technology/Technician