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Experienced Mortgage Agent with a focus on providing customer focused mortgage solutions and unparalleled customer service.I have over 15 years’ experience helping clients understand the intricacies of the financial lending process. Whether you are a first time home buyer, or trying to secure additional funds for that home renovation you have always wanted to do, or looking to find a way to manage all those annoying monthly payments; I’m here to help.Understanding all your options associated with a new mortgage contract or a better understanding of your current one (i.e. prepayment options and/or penalties) can lead to minimized fees, better rates and saving money. I’m here to help.We all can’t know everything about everything so why not make it easy for yourself and utilize the help of a licensed Mortgage Agent. Helping people understand financial literacy and building long lasting relationships are my main goals and priority.If you would like to connect with me please send me a note via Linkedin, email me at stephenbenjamin@capitallend.ca or call me at 416-669-4273
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Mortgage Agent - Level 2Pineapple Aug 2021 - PresentGreater Toronto Area, CanadaSince its inception, PINEAPPLE has made it a priority to remove obstacles faced by mortgage sales professionals, thereby allowing agents to provide seamless full service to their clients and circles of influence. Pineapple’s ability to remove perceived and existing obstacles to mortgage agents’ success has been in part due to its ability to integrate the industries most sophisticated software into its business and through the creation of unparalleled administration and support departments. In streamlining sales, administration and relationship management has allowed Pineapple, its partners and agents to pursue avenues that will change the face of brokering in the future.We put the power into our agents hands. -
Mortgage AgentCammortgages Oct 2022 - Jan 2024Brampton, Ontario, CanadaCamMortgages is a great place to work because we'll take your needs and goals into consideration when shopping for your mortgage. We understand that mortgages aren't a one size fits all proposition. Using our exclusive Mortgage Market technology, we're able to factor in a number of lifestyle and financial variables to search for the mortgage that's exactly right for you.What's more, we provide mortgages from various lenders, you're not tied to one lender or one type of mortgage. We have access to mortgage specialist-only lenders who offer competitive rates and features that you may not find at your local financial institution. -
Mortgage AgentCapital 360 Jan 2019 - Oct 2019Vaughn, Ontario
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Mortgage AgentReal Mortgage Associates Sep 2017 - Dec 2018 -
Assistant Vice President, Consumer Lending/Call Centre OperationsHome Trust Company Jun 2010 - Jul 2017
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National Operations Support Program/Planning ManagerRogers Communications Inc. 2007 - 2009• Support and represent the regional Business Support organizations in all cross functional interactions: o Identify potential risks and negotiate resolution o Forecast impacts to internal and external customers o Identify potential to increased workload and scope resource requirements o Identify and facilitate necessary training requirements• Implementation lead for IT application distribution• Build positive and trusting relationships with internal and external partners, work together to enable change within the business while maintaining efficient operations and positive customer experiences -
Call Centre ManagerRogers Communications Inc. Oct 2005 - 2007• Develop high performance teams, providing leadership and guidance while maintaining a positive and productive work environment• Identify performance metrics, develop measurement tools and audit processes to evaluate and strengthen performance• Forecast, monitor, and manage staffing requirements ensuring internal and external customer expectations• Created fun interactive sales performance incentive and rewards/recognition programs to increase revenue and employee satisfaction
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Inbound Call Centre/ Sponsor Relationsip ManagerFoster Parents Plan Nov 2003 - Oct 2005• Coordinated the delivery of call centre solutions to enhance service, donor development, and maximize efficiency s• Established and implemented organization-wide telecom and call centre service standards (KPI – Key Performance Indicators)• Analyzed processes, call flow reports and invoice management to identify new opportunities for improved customer service, increased revenue, and minimizing costs
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Call Centre Manager - Sales LeadAmerican Express Feb 2000 - Nov 2003• Implemented department wide up-selling/cross selling initiative by developing training tools and facilitate change management process for 800+ associates • Created fun interactive sales performance incentive and rewards/recognition programs to increase revenue and employee satisfaction• Developed and maintained high Quality standards by conducting ongoing remote/ parallel monitoring and call calibration sessions to ensure consistency and improve performance • Evaluated Customer Focused Sales / Telephone Service Centre key performance indicator results to administer associate performance plans -
Route Sales RepresentativeGk Workwear 1996 - 1997• Responsible for delivery of products and to up sell services to a designated customer base within a geographic area. • Built strong customer relationships with uniform-wearers and decision-makers by providing exceptional service o Key objective to grow and renew customer contracts• Developed sales and marketing approaches to generate additional revenue from existing customers
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Child/Youth Program CoordinatorMetro Toronto Housing Authority / Scarborough Parks And Recreation 1987 - 1994• Responsible for planning, organizing, promoting and implementing programs for residents and supervising program participants• Planning and implementing related fund-raising activities, off-site excursions, special events• Maintaining program statistics, preparing reports and information for site and head office staff and undertaking analysis and evaluation of recreation program in community
Stephen Benjamin Skills
Stephen Benjamin Education Details
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Sociology / Psychology
Frequently Asked Questions about Stephen Benjamin
What company does Stephen Benjamin work for?
Stephen Benjamin works for Pineapple
What is Stephen Benjamin's role at the current company?
Stephen Benjamin's current role is Mortgage Agent - Level 2 at Pineapple.
What is Stephen Benjamin's email address?
Stephen Benjamin's email address is st****@****ahoo.ca
What is Stephen Benjamin's direct phone number?
Stephen Benjamin's direct phone number is +141666*****
What schools did Stephen Benjamin attend?
Stephen Benjamin attended Mcmaster University.
What skills is Stephen Benjamin known for?
Stephen Benjamin has skills like Crm, Leadership, Cross Functional Team Leadership, Team Leadership, Customer Experience, Coaching, Business Analysis, Vendor Management, Call Centers, Training, Change Management, Program Management.
Not the Stephen Benjamin you were looking for?
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Anthony Stephen Benjamin, LLB, MBA
Founder And Lawyer At Benjamin Law | Board Advisor | Pension Planning, Benefits, Executive Compensation, Insurance, Employment Law | Canada, CaribbeanGreater Toronto Area, Canada2gmail.com, benjaminlaw.ca -
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