Stephen Benn
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Stephen Benn Email & Phone Number

Service Delivery Manager at Serbus
Location: Peterborough, England, United Kingdom 11 work roles 3 schools
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Current company
Role
Service Delivery Manager
Location
Peterborough, England, United Kingdom
Company size

Who is Stephen Benn? Overview

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Quick answer

Stephen Benn is listed as Service Delivery Manager at Serbus, a with 23 employees, based in Peterborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephen Benn.

Stephen Benn previously worked as Service Delivery Manager at Itm Communications Limited and Senior Project Manager at Itm Communications Limited. Stephen Benn holds Bachelor Of Science (Bsc), Psychology from University Of Derby.

Company email context

Email format at Serbus

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Serbus

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Profile bio

About Stephen Benn

Accomplished Service Delivery Executive and Operations Specialist with a robust track record in the telecommunications sector. Expert in architecting and overseeing customer-centric service frameworks that drive operational excellence and client satisfaction. Demonstrated strengths in strategic operational management, sales process innovation, high-stakes negotiation, and executive coaching. Recognized for a results-oriented approach that leverages lean process improvement methodologies to optimize performance. Holds a Bachelor of Science (BSc) in Psychology from the University of Derby.

Listed skills include Customer Experience, Team Management, Project Delivery, Project Management, and 37 others.

Current workplace

Stephen Benn's current company

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Serbus
Serbus
Service Delivery Manager
Peterborough, GB
Website
Employees
23
AeroLeads page
11 roles · 13 years

Stephen Benn work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Peterborough, Gb

Senior Service Relationship Manager

Responsible for delivery of wholesale telecommunications services into a range of blue chip telecommunications providers, MNOs and systems integrators.

Sep 2015 - Nov 2020

Delivery Relationship / Project Managers Team Manager

Virgin Media Business
2014 - Sep 2015

Project Manager

Virgin Media Business

Project Management for complex Data products/services for business telecommunications solutions.Global service/Solution delivery with team management experience with ISP/SP likes of Telstra, BT GS, Vodaphone, Ericsson Managed Services & Dimension Data. 3rd party vendor management ensuring contracts are fulfilled. Off shore & On shore.Day to Day Risk analysis and Issue Management on rolling projects.Currently managing multiple projects ranging from multiple site contract to large 300+site contracts worth millions with bespoke requirements. People Management experience with training customers and new staff up skilling & development.Meeting agreed SLA & budget on projects with aim to exceed customer expectation with product/service delivery.KPI reporting and service reporting for monthly reporting.AGILE methods and works shops to ensure we deliver best of industry standards.ITIL best practise methodsPrince /PMP delivery methods to track current solution being delivered E2E.

Dec 2010 - Sep 2014

Owner Proprieter

Thecosmeticsbox.Com
Nov 2008 - Nov 2010

Junior Equity Trader

Responsible for a £500k daily trading account.Technical analysisFundemental analysisInvestnet descisionsProfit and Loss managment

Jul 2007 - Jan 2008

Sales Manager

Irongate Group
Jun 2006 - Jan 2007
Team & coworkers

Colleagues at Serbus

Other employees you can reach at serbusgroup.com. View company contacts for 23 employees →

3 education records

Stephen Benn education

A-Level

Neal Wade Community College

Gcse

Ramsey Abbey School
FAQ

Frequently asked questions about Stephen Benn

Quick answers generated from the profile data available on this page.

What company does Stephen Benn work for?

Stephen Benn works for Serbus.

What is Stephen Benn's role at Serbus?

Stephen Benn is listed as Service Delivery Manager at Serbus.

Where is Stephen Benn based?

Stephen Benn is based in Peterborough, England, United Kingdom while working with Serbus.

What companies has Stephen Benn worked for?

Stephen Benn has worked for Serbus, Itm Communications Limited, Virgin Media Business, South Kesteven District Council, and Thecosmeticsbox.Com.

Who are Stephen Benn's colleagues at Serbus?

Stephen Benn's colleagues at Serbus include Lucy Davies, Russ T., Carlos Seran, Jacob C., and Chris Pinnell.

How can I contact Stephen Benn?

You can use AeroLeads to view verified contact signals for Stephen Benn at Serbus, including work email, phone, and LinkedIn data when available.

What schools did Stephen Benn attend?

Stephen Benn holds Bachelor Of Science (Bsc), Psychology from University Of Derby.

What skills is Stephen Benn known for?

Stephen Benn is listed with skills including Customer Experience, Team Management, Project Delivery, Project Management, Account Management, Solution Selling, Sales, and Call Centers.

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