Stephen Berkeley is a Account Services Specialist at Pearson Edexcel.
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Account Services SpecialistPearson Edexcel Jan 2016 - Apr 2019
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Customer Service SpecialistPearson Vue Jun 2007 - Nov 2014Salford, England, United KingdomProvide general customer service for candidates & centres (password resets, queries & complaints). Technical support for Centres (setting up new test centre profies, remotely assist downloads, updates etc). Provide monthly statistical reports to client. Escalate unresolved technical issues to Level 2 support, providing essential information. Log every call & email received. Schedule demo tests, checking Centre's connection before going live.
Stephen Berkeley Education Details
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Shena Simon CollegeA Level E -
Shena Simon CollegeGcse B
Frequently Asked Questions about Stephen Berkeley
What is Stephen Berkeley's role at the current company?
Stephen Berkeley's current role is Account Services Specialist at Pearson Edexcel.
What schools did Stephen Berkeley attend?
Stephen Berkeley attended Shena Simon College, Shena Simon College.
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