Stephen Berrey Email & Phone Number

Wigan, Gb

Blackpool, England, United Kingdom

Chorley, England, United Kingdom

- Responsible for both service and sales of a varied portfolio of Zenergi Group customers- Provide a reliable and WOW standard of service as the single point of contact from Zenergi- Co-ordinate the delivery of all services to your customers using product and service specialists as required- Clear, professional and effective communication, by telephone, email and face to face meetings- Continuously review your portfolio to identify opportunities, risks and successes- Manage notice of termination, non-termination invoices, and ensure lost process is completed as required- Maintain up to date records on behalf of the customer using the appropriate systems and processes- Renewal of contracts, providing consultation on procurement, and demonstrate high retention rates- Promote, sell and participate in the buying groups- Ownership of tendering, price analysis and presentation of all contract proposals to your customers- Get under the surface to really understand the customer needs and directly align any offers to demonstrate this (including both fixed or flexible options)- Ensure Indicative Budget Forecasts (IBF) are sent (where applicable)- Ownership of tendering, price analysis and presentation of all contract proposals to your customers- Complete data protection, data integrity and GDPR checks as required- Resolve contract termination and objection issues at contract renewal- Comply with updates to company procedures as a result of technology upgrades, process improvements,- industry regulations, etc.- Assist on the collection of non-payments of Zenergi invoices- Prepare monthly energy reports for customers such as Positive Energy Pack and flex purchasing, if relevant- Support the customer with Governors or board presentations as required- Carry out data analysis and problem solving- Provide backup for colleagues when required (absences, annual holiday etc.)- Working as part of a team to continuously improve processes

Chorley, England, United Kingdom

- Collating all data to assess contracts and help to prepare tenders for new business- Carry out bill validation using bespoke software- Entering data from clients bills, data analysis- Answering clients queries, responding to errors or complaints- Liaise with clients to agree any special requirement necessary for new business - Record any agreements with clients and ensure information is organised and kept to hand at all times for future reference- Ensure all contracts are finalised correctly and all systems have relevant information input / updated

Chorley, Lancashire, United Kingdom

- Collating all data to assess contracts and help to prepare tenders for new business- Carry out bill validation using bespoke software- Entering data from clients bills, data analysis- Answering clients queries, responding to errors or complaints- Liaise with clients to agree any special requirement necessary for new business - Record any agreements with clients and ensure information is organised and kept to hand at all times for future reference- Ensure all contracts are finalised correctly and all systems have relevant information input / updated

Wigan, United Kingdom

Work as part of a Business Logistics Support Team assisting in continuous improvement and change management in the areas of operational excellence, communication and excellence in customer experience. Support subject matter experts in our data, our processes and our business methodologies.Independently and within a team work in objectively analysing and documenting existing processes and systems and participate in their development and implementation.Collaborate with business operations teams and technical staff to determine system specifications and requirements, working through from high level business requirements specifications and layered information flow diagrams through to more detailed functional and technical specifications.Review internal and external documentation and provide information and solutions that fully meet the expectations of our business and our customers.Develop and control project management and operational delivery documentation.Ensure quality standards and project methodologies are achieved and excelled upon.Assist in developing and delivering user training, including documentation.Provide general assistance in the day to day running of the business as necessary.

Wigan, United Kingdom

Work as part of a Business Logistics Support Team assisting in continuous improvement and change management in the areas of operational excellence, communication and excellence in customer experience. Support subject matter experts in our data, our processes and our business methodologies.Independently and within a team work in objectively analysing and documenting existing processes and systems and participate in their development and implementation.Collaborate with business operations teams and technical staff to determine system specifications and requirements, working through from high level business requirements specifications and layered information flow diagrams through to more detailed functional and technical specifications.Review internal and external documentation and provide information and solutions that fully meet the expectations of our business and our customers.Develop and control project management and operational delivery documentation.Ensure quality standards and project methodologies are achieved and excelled upon.Assist in developing and delivering user training, including documentation.Provide general assistance in the day to day running of the business as necessary.

Responsibilities Reporting to management and Directors. Creating and providing performance reports for suppliers (Customers). Communicating with multiple teams and departments to ensure communication and coordination throughout the company. Analysing processes within the company to ensure optimal performance. Managing small-Medium projects. Liaising with field management to provide analysis required relating to field performance. Assisting with queries from Suppliers (Customers). Process Mapping, Document control, Invoicing. General office administration

Monitoring contracts and working towards performance targets. * Attending meetings and conferences with suppliers * Assisting meter operatives with any queries * Arranging appointments with customers * Dealing with queries from suppliers * Any other duties as required

Wigan, United Kingdom

Refereeing youth Football from ages U13 - U16's. refereeing adult football.

Newcastle Upon Tyne, United Kingdom

refereeing adult football

Wigan, United Kingdom

Data processing, Customer Service, Dealing with customer queries, dealing with internal queries.

Wigan, United Kingdom

Serving customers, cash handling, Cellar work, All other bar duties.

Wigan, United Kingdom

Refereeing Youth football U13's to U16's.

Wigan, United Kingdom

Serving Customers, all other duties as required

Level 4 Cirtificate Of Higher Education, Applied Sport Science W/ Coaching, Pass

A - Levels, Physical Education, Psychology, Media Studies, Business Studies (As), B, C, C (As - C)

At St John Rigby I studied A - Levels in Physical Education, Psychology, Media Studies and Business Studies.

Gcses, Gcse'S, 1A, 4B'S, 3C'S, 1D